Frozen Water in Downspout Causes Damage to Eugene Home?

2/13/2024 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are trusted storm damage restoration services leaders. Frozen water in rain gutters and downspouts can harm a house, especially in colder climates. Here are some examples of the damage that can occur:

Gutter Damage: Freezing water can cause gutters to warp, crack, or detach from the house due to ice expansion. This necessitates expensive repairs or replacements.

Downspout Blockages: Rainwater cannot drain properly from the roof when ice blocks downspouts. This leads to overflowing water, which may damage the siding, foundation, and landscaping.

Roof Damage: Ice dams formed in gutters can contribute to ice dams on the roof, leading to water seeping beneath shingles and causing roof leaks and structural damage.

Soffit and Fascia Damage: The weight of accumulated ice in gutters can stress and damage soffit and fascia boards along the eaves, potentially causing warping, rotting, or detachment.

Foundation Damage: Overflowing water from clogged downspouts or melting ice dams can saturate the soil around the foundation, resulting in foundation problems like cracks and settling.

Icicle Formation: Frozen water in gutters and downspouts can lead to the growth of heavy icicles, posing safety hazards and potentially causing damage to gutters and roofing materials.

Call Us Today!

When your home or commercial business in Eugene has frozen pipe damage, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

How Can I Prevent the Pipes from Freezing in My Commercial Property in Franklin?

2/6/2024 (Permalink)

We are leaders in commercial water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams are highly trained and certified to restore frozen pipe water damage in Franklin. According to the Institute of Business and Home Safety, frozen pipes are a leading source of property damage during severe winter weather. Here are their recommendations for reducing your risk of damage:

• Seal openings and penetrations:Seal all windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities.
• Seal cracks and penetrations: Seal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines.
• Insulate and seal attic penetrations:Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases.
• Run faucets:Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet
• Insulate pipes.
• Insulate recessed light fixtures.
• Install an automatic excess flow switch.
• Monitor sprinkler systems.
• Provide backup power.

Call Us Today!

When your home or business in Franklin has water damage from frozen pipes, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Eugene Home Suffers Water Intrusion Damage from Recent Rainstorms?

1/30/2024 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams are highly trained and certified to restore storm damage in Eugene. Here are some examples of the damage heavy rain can cause to homes in Eugene:

Flooding: The Pacific Northwest, including Eugene, is susceptible to heavy rainfall, which can lead to localized or widespread flooding. Water can infiltrate crawl spaces and ground-level areas, causing structural damage, damaging possessions, and fostering mold growth.

Foundation Issues: Prolonged heavy rain can saturate the soil around a home's foundation, leading to hydrostatic pressure. This pressure can result in foundation cracks, shifts, or even complete failure, jeopardizing the structural integrity of the house.

Roof Leaks: Heavy rain can reveal roof vulnerabilities, such as damaged shingles or flashing. Leaks can lead to interior water damage, ceiling stains, and compromised insulation.

Mold and Mildew: Eugene's damp conditions make homes susceptible to mold and mildew growth, especially after heavy rain.

Erosion: Rainfall can erode soil and landscaping around a home, potentially causing property damage.

Utilities and Electrical Issues: Heavy rain can disrupt utilities, leading to power outages and water damage to electrical systems.

Call Us Today!

When your home or commercial business in Eugene sustains damage from stormwater intrusion, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Restoration Services for Documents Damaged by Fire and Water in Franklin?

1/23/2024 (Permalink)

We provide specialized restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to fire damage emergencies 24 hours a day in Franklin. In areas untouched by the fire, the presence of smoke and soot can still pose a significant problem, resulting in a stubborn, greasy residue that adheres to every surface. Our skilled technicians are extensively trained and certified to provide a comprehensive array of cleanup and restoration services, including drying fire and water-damaged documents and photographs.

Document / Photograph Drying

Commercial businesses benefit from our document and photograph restoration services. When valuable documents, books, and photographs are compromised by the water used to extinguish the fire, extreme caution should be taken to help ensure the water damage does not destroy the documents. Although some documents may not be restored to pre-water damage condition, our restoration technicians can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Call Us Today!

When your commercial business or home in Franklin has fire damage and you need document restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Visible Signs of Broken Pipe Water Damage in Franklin Home?

1/16/2024 (Permalink)

We are leaders in water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water damage emergencies in Franklin throughout the year. Broken pipes inside walls can cause water damage that may not be visible right away. Here are some of the signs that you have water damage in your home or business:

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Water dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Call Us Today!

When your home or business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Freezing Temperatures Cause Frozen Pipe Damage in Eugene Home?

1/9/2024 (Permalink)

We restore frozen pipe damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are leaders in frozen pipe and water damage restoration services. Freezing temperatures bring the risk of frozen pipes so here are some tips for things that can be done to protect your pipes from freezing:

Insulate pipes: Insulate any exposed pipes, especially those in unheated areas like garages, crawlspaces, or exterior walls.

Seal gaps and cracks: Seal any gaps or cracks in your home's exterior walls to prevent cold air from infiltrating.

Keep a slow drip: When temperatures drop significantly, let a small amount of water trickle from a faucet. The movement of water can help prevent pipes from freezing.

Maintain indoor temperature: Keep your home comfortably warm, even when you're away. Avoid lowering the thermostat significantly during cold weather.

Open cabinet doors: If you have pipes running through cabinets, especially those along exterior walls, open the cabinet doors to allow warm air to reach the pipes.

Disconnect hoses: Disconnect and drain outdoor hoses to prevent water from freezing in them and potentially causing damage to the connected faucets or pipes.

Know the shut-off location: If a pipe does freeze and burst, you can quickly turn off the water to minimize damage.

Keep your garage door closed: If your garage contains water supply lines, keep the garage door closed to help maintain a warmer temperature inside.

Call Us Today!

When your home or commercial business in Eugene has water damage from frozen pipes, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Franklin Families Prepare for Winter Storm Power Outages?

1/3/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams want everyone in Franklin to be prepared for winter power outages. Here are some things you can do to prepare for a power outage:

Emergency Kit: Assemble an emergency kit that includes flashlights, batteries, a battery-powered radio, non-perishable food, bottled water, warm clothing, blankets, and essential medications.

Alternative Heating: If you have a fireplace or wood-burning stove, ensure it's in working order and stock up on firewood. Invest in a portable propane or kerosene heater for additional heat if needed.

Backup Power: Consider purchasing a generator to provide backup power for essential appliances like the refrigerator, heater, and medical equipment.

Insulation and Sealing: Insulate your home by sealing drafts around windows and doors to retain heat. Proper insulation can help maintain a comfortable temperature during an outage.

Communication: Ensure you have a way to stay informed. Charge your cell phone and have a backup power source, such as a portable charger. Register for emergency alerts from local authorities.

Food and Water: Keep a supply of canned or non-perishable food that requires no cooking. Store extra bottled water for drinking and hygiene.

Stay Warm: Dress in layers and use blankets to stay warm. Close off rooms to conserve heat in the areas you are using.

Emergency Plan: Create a family emergency plan that includes communication and evacuation strategies. Share this plan with all household members.

Call Us Today!

When your home or commercial business in Franklin has a storm damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® Franchise is independently owned and operated.

Water Damage Caused by a Broken Pipe in Eugene Residence?

12/27/2023 (Permalink)

We are a top choice for water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams restore water damage throughout the year in Eugene. A broken pipe in a home can cause a wide range of damage, and the extent of the damage depends on several factors, including the location of the pipe, the water pressure, the time it takes to discover and address the issue, and the size of the break. Here are some of the potential types and levels of damage that a broken pipe can cause:

Water Damage: The most immediate and common consequence of a broken pipe is water damage. Water can quickly flood the affected area, damaging floors, walls, ceilings, and personal belongings.

Mold and Mildew: If the water from the broken pipe is not promptly and thoroughly dried, it can create conditions favorable for mold and mildew growth.

Structural Damage: Prolonged water exposure can weaken the structural integrity of a home.

Electrical Issues: Water damage can affect electrical systems, creating a risk of short circuits or electrical fires. It's essential to turn off electricity to affected areas if it's safe to do so.

Damage to Personal Belongings: Water damage can ruin furniture, electronics, clothing, and other personal belongings within the affected area.

Higher Utility Bills: Undetected leaks from a broken pipe can lead to higher water bills, as water is wasted continuously until the issue is resolved.

Call Us Today!

When your home or commercial business has a broken pipe and you need water damage restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Certified: SERVPRO® Cleaned Businesses Reinforce Consumer and Employee Confidence in Franklin?

12/19/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Businesses Benefit from Our Proactive Viral Cleaning Services?

Our local North Eugene and Northwest Lane County team is trained and certified to provide deep cleaning and decontamination services that exceed the services offered by traditional cleaning services in Franklin. We offer a full range of deep cleaning services to keep your commercial business virus-free. Our Certified: SERVPRO® Cleaned program is a defensive pathogen cleaning program that inspires consumer confidence.

How does the program work? It’s based on our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the individual needs of each facility
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-approved hospital-grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
• Certify: You’ll know a business is Certified: SERVPRO® Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Call Us Today!

When your commercial business or Franklin home needs cleaning and decontamination services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO-certified cleaning experience.

What Can I Do to Prevent Winter Storm Damage to My Home in Eugene?

12/12/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County team restores storm damage often during winter storms. Minimizing winter storm damage to your home in Eugene is essential to protect your property and ensure your family's safety during harsh weather conditions. Eugene experiences cold, wet winters with occasional snow and ice storms, so being prepared is crucial. Here are some steps you can take to minimize winter storm damage:

Inspect Your Roof: Ensure your roof is in good condition by checking for loose or damaged shingles. Repair any issues promptly to prevent leaks during heavy rain or snow.

Clean Gutters: Clear your gutters and downspouts of leaves and debris. This prevents ice dams from forming and allows melting snow and rain to flow away from your home.

Insulate and Seal: Proper insulation and sealing gaps around doors and windows help keep your home warm and reduce heating costs. It also prevents drafts and cold air from entering.

Pipe Insulation: Insulate exposed water pipes in unheated areas like basements and crawl spaces to prevent freezing and potential pipe bursts.

Heating System Maintenance: Have your heating system serviced before winter to ensure it functions efficiently. Replace filters regularly and consider installing a backup heating source in case of power outages.

Emergency Generator: Invest in a generator to keep essential appliances running during power outages.

Trim Trees: Trim overhanging branches that could break and fall onto your home during a storm. Ice-laden branches can cause significant damage.

Secure Outdoor Items: Store or secure outdoor furniture, grills, and other items that can become projectiles in strong winds.

Emergency Kit: Prepare an emergency kit with essentials like non-perishable food, water, flashlights, batteries, blankets, and a first-aid kit.

Snow Removal Equipment: Have snow shovels, rock salt, and snow blowers on hand for clearing driveways and walkways.

Monitor Weather Forecasts: Stay informed about impending storms by monitoring weather forecasts and advisories. Plan accordingly and avoid unnecessary travel during severe weather.

Prevent Frozen Pipes: On extremely cold nights, allow faucets to drip slightly to prevent pipe freezing. Keep cabinet doors open to allow warm air to reach pipes.

Roof Snow Removal: After heavy snowfall, consider safely removing snow from your roof to prevent excessive weight and potential collapse.

Insurance Review: Review your homeowner's insurance policy to ensure it covers winter storm damage adequately.

Community Resources: Stay connected with your local community and neighbors, as they can be valuable resources during emergencies.

By taking these proactive steps, you can minimize the risk of winter storm damage to your home and ensure the safety and comfort of your family during the colder months.

Call Us Today!

When your home or commercial business in Eugene has storm damage, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

What to do when storm damage impacts your home.

12/5/2023 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team is a leader in storm damage restoration services. One common cause of storm damage is soil erosion from heavy rain. Here are some of the ways soil erosion can impact homes in Franklin:

Weakening of Soil Stability: When heavy rainfall occurs during a storm, the soil becomes saturated with water. This excess water can weaken the stability of the soil, especially if the soil is already loose or lacks proper vegetation cover.

Increased Runoff: As the rainwater infiltrates into the soil, it creates surface runoff when the soil becomes saturated. This runoff can be significant during storms, especially if the rain is intense and the soil is unable to absorb the water quickly enough.

Transportation of Sediments: As the runoff flows downhill, it carries sediments with it. This includes soil particles, rocks, and debris. These sediments are eroded from the land, making the land vulnerable to further damage.

Clogging of Drainage Systems: The transported sediments can clog drainage systems such as stormwater drains, culverts, and streams. When these systems become blocked, they can no longer effectively carry away excess water, leading to localized flooding.

Increased Flooding Risk: As the runoff continues to flow downhill, it can accumulate in low-lying areas, causing flash flooding. This flooding can damage homes, infrastructure, and agricultural fields.

Loss of Topsoil: Continued soil erosion during storms can result in the loss of valuable topsoil, which is crucial for agriculture. This loss can impact crop yields and agricultural productivity in the affected area.

Landslides: In areas with steep terrain, soil erosion during storms can increase the risk of landslides. Saturated soil becomes unstable and more prone to mass movement, which can be destructive to homes and roads built on or near hillsides.

Riverbank and Coastal Erosion: In areas near rivers or the coast, storm-induced soil erosion can lead to riverbank erosion or coastal erosion. This can threaten infrastructure and property located along these water bodies.

Call Us Today!

When your home or commercial business in Franklin has a storm damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

How Can I Prevent Tree Roots from Damaging My Pipes in Eugene?

11/27/2023 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team is on call and ready to respond to water damage emergencies 365 days a year. Tree roots are a common cause of pipe failure in Eugene homes. Here are some things that can be done to prevent tree root damage to plumbing pipes:

Regular Maintenance: Periodically inspect your plumbing system for signs of root intrusion, such as slow drains or unusual gurgling noises.

Root Barriers: Installing root barriers, which are physical or chemical barriers designed to deter root growth in the direction of pipes, can help prevent root intrusion. These barriers are typically placed underground between trees and the pipes.

Selective Planting: When landscaping near your plumbing pipes, consider planting trees and shrubs with non-invasive root systems that are less likely to seek out pipes for moisture.

Pipe Replacement: In cases of severe root damage, it may be necessary to replace affected pipes with materials that are more resistant to root intrusion, such as PVC or ABS plastic.

Chemical Treatments: Root-killing chemicals can be used to eliminate or deter roots from growing into pipes. However, these should be used cautiously, as they can harm the environment and may require professional application.

If you suspect that tree roots have already infiltrated your plumbing pipes, it's advisable to consult a professional plumber or arborist to assess the extent of the damage.

Call Us!

When your home or commercial business has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO ^® Franchises are independently owned and operated.

Clogged Storm Drain Floods Commercial Property in Eugene?

11/20/2023 (Permalink)

We restore commercial property damage 24 hours a day in Lane County.

When your commercial property in Eugene floods and you need fast emergency mitigation and restoration services, our local North Eugene and Northwest Lane County team is on call and ready to respond.

Flooding can wreak havoc on commercial properties, especially when they are located in flood-prone areas or vulnerable to severe weather events. Flood damage can occur when excessive water enters a building, leading to structural damage, destruction of contents, and the growth of mold and mildew. Additionally, floodwater can carry contaminants and sewage, requiring professional cleaning and decontamination services. Floodwater contamination is commonly caused by heavy rain or storm surges that impact the facility.

Our technicians are trained to mitigate and restore flood damage quickly and efficiently. We use powerful water extraction and drying equipment and monitor and document the drying process to ensure the area is dried completely. We know that every minute your business is closed represents lost revenue and productivity, so whenever possible, we work to minimize the impact on your employees and customers.

Call Us Today!

When your commercial business or home in Eugene sustains flood damage, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO of North Eugene and Northwest Lane County are independently owned and operated.

SERVPRO of North Eugene / NW Lane County: Your Local Experts in Storm Damage Restoration.

11/14/2023 (Permalink)

When storm damage strikes, trust SERVPRO of North Eugene / NW Lane County to swiftly restore your property, making it "Like it never even happened." W

When storm damage wreaks havoc on your property, the aftermath can be overwhelming. Whether it's water damage from heavy rains or structural damage from a storm, SERVPRO® of North Eugene / NW Lane County is your local, community-based team of experienced professionals, ready to restore your property and make it "Like it never even happened."

With years of expertise, our team is well-equipped to handle storm-related property damage of any scale. From waterlogged homes to wind-damaged roofs, we've successfully restored countless properties. We understand the urgency of getting your life back to normal.

What sets us apart is our unwavering commitment to our local community. We know the unique challenges faced by North Eugene and NW Lane County residents during storm damage events, and we're just a phone call away, prepared to respond with professionalism and expertise.

Don't let storm damage disrupt your life. Count on SERVPRO of North Eugene / NW Lane County, your trusted local restoration partner, to help you recover and restore your property "Like it never even happened."

SERVPRO of North Eugene / NW Lane County are independently owned and operated.

Franklin Residents Prepare Their Homes for More Heavy Rain?

11/7/2023 (Permalink)

We restore storm damage 24 hours a day in Lane County.

If you live in Franklin, you know that powerful storms can blow in from the Pacific Ocean and bring heavy rain to our region. Our local North Eugene and Northwest Lane County team wants everyone to be prepared to withstand the next big rainstorm and offers these tips from the Federal Emergency Management Agency (FEMA) for preparing your home to ensure safety and minimize potential damage:

Clear Gutters and Drains: Make sure your gutters and drains are clear of debris to allow rainwater to flow freely. Clogged gutters can lead to water damage and flooding.

Secure Outdoor Items: Bring indoors or secure any outdoor furniture, toys, or objects that could be swept away or damaged by heavy rain and wind.

Seal Windows and Doors: Check for leaks around windows and doors and seal any gaps to prevent water infiltration.

Monitor Weather Updates: Keep a close eye on weather forecasts and updates. Use reliable sources such as the National Weather Service or a weather app to stay informed about the situation.

Create an Emergency Kit: Prepare an emergency kit with essential supplies like flashlights, batteries, non-perishable food, water, a first-aid kit, and important documents. Be ready for power outages or evacuation if necessary.

Call Us Today!

When your home or commercial business in Franklin has damage from heavy rains, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO of North Eugene/Northwest Lane County are independently owned and operated.

Hidden Pipe Break Causes Damage to Ceiling in Franklin Home?

10/24/2023 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team is a trusted leader in water damage restoration services. For years, Franklin residents and businesses have relied on us to restore water damage quickly and efficiently. Our technicians have the advanced training, state-of-the-art equipment, and experience to mitigate any size water loss with minimal disruption to your household.

The Insurance Institute for Business Home and Safety suggests that businesses and homeowners:

• Provide a reliable backup power source to ensure continuous power to the building
• Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Water damage happens at all times of the day and night and can become a costly repair if not mitigated quickly. Our highly trained technicians are on call 24 hours a day and typically arrive within four hours of your call.

Call Us Today!

When your home or commercial business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Crawl Space Inspection Identifies Water Intrusion Issue in Eugene Home?

10/17/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County team has been restoring storm and flooding damage for many years. After any rain event, it is a good idea to inspect your crawl space for signs of water intrusion. Here are some signs that your crawl space may be compromised:

Efflorescence: White, powdery deposits (efflorescence) on surfaces like concrete walls can indicate the presence of water intrusion, as water carries minerals to the surface.

Musty Odors: A damp crawl space can develop musty and unpleasant odors due to mold and mildew growth, which thrive in moist environments.

Mold and Mildew Growth: Excessive moisture can lead to the growth of mold and mildew on surfaces, such as walls, floor joists, and insulation.

Visible Water Stains: Water stains on walls, floor surfaces, and other structural elements can indicate ongoing water intrusion or past water damage.

Wood Rot: Prolonged exposure to moisture can cause wooden components in the crawl space, such as floor joists and support beams, to rot and weaken.

Deteriorating Insulation: Moisture can damage insulation materials, reducing their effectiveness and potentially leading to energy inefficiency.

Rust and Corrosion: Metal components, such as support beams and hardware, can rust and corrode when exposed to water and moisture over time.

Standing Water: Puddles or standing water in the crawl space are clear signs of active water intrusion.

Insect Infestations: Damp environments attract pests like termites and cockroaches, which can thrive in such conditions.

Call Us Today!

When your home or commercial business in Eugene has a storm damage emergency, our North Eugene and Northwest Lane County teams are Here to Help ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Franklin Residents Prepare to Weather Winter Storms?

10/10/2023 (Permalink)

We are a top choice for storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County team wants everyone to be prepared for winter weather in Franklin. The Insurance Institute for Business and Home Safety offers these tips to prepare your home for winter.

Upgrade your windows and doors

Create a plan for your home before and after a winter storm

If windows or doors show signs of aging or have gaps or other areas of concern, replace them to avoid potential interior or exterior water damage.

Invest in a generator

This can be especially crucial when temperatures are below freezing, leaving your home vulnerable to frozen pipes. Determine if a portable or permanent generator is the right solution.

 Prevent ice dams

When replacing your roof:

• Talk to your contractor about adding an ice and vapor moisture barrier
• Consider roof heat cables along the eaves of the roof to prevent ice dams. Ensure the heating cables are UL Listed, FM Approved, or Canadian Standard Association (CSA) Certified.
• Enclose Solid Fuel Burning Appliances in Attics. Solid fuel-burning appliances?contribute to warm air build-up and should not be placed openly in the attic space.

Replace insulation, making sure it has an R-value. The higher the R-value, the greater the effectiveness of the insulation.

Upgrade your appliances if they are more than ten years old, and install a programmable thermostat.

Call Us Today!

When your home or business in Franklin has storm damage, our North Eugene and Northwest Lane County teams are Here to Help ® We’ll restore your damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Residents in Eugene Learn About Preventing Home Fires During Residential Fire Awareness Month?

10/3/2023 (Permalink)

We respond the fire damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team wants everyone to be safe while cooking at home. October marks Residential Fire Awareness Month, and this year’s theme is cooking safety. Here are some facts about kitchen fires in the United States from the National Fire Protection Association:

·      Cooking was the leading cause of reported home fires and home fire injuries in 2015-2019 and the second leading cause of home fire deaths.

·      Cooking caused 49 percent of reported home fires, 20 percent of reported home fire deaths, and 42 percent of home fire injuries.

·      In 2019, Thanksgiving was the peak day for home cooking fires, followed by Christmas Day and Christmas Eve.

Fire Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Call Us Today!

When your home or commercial business in Eugene has any fire damage, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Franklin Community Prepares Older Adults to Survive During Disasters?

9/26/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team wants everyone in Franklin to be prepared in the event a disaster occurs. Climate disasters are on the rise in the United States, causing billions of dollars in damage each year.

In September, the  FEMA) hosts events and awareness campaigns to educate communities about recovering from disasters that challenge our nation. This year the focus is on ensuring older adults have the supplies and resources they need to survive a disaster. The Red Cross reports that older adults are more vulnerable and experience more casualties after natural disasters compared to other age groups. Some factors that make older adults more vulnerable after disasters may include:

• A greater likelihood to suffer from chronic conditions and the need for associated medications.
• A greater reliance on assistive devices such as walkers or glasses, as well as support from caregivers and others.
•  An increased likelihood of social isolation.

Collaborative efforts can include organizing emergency drills, establishing community response teams, and developing communication networks. By cultivating a sense of shared responsibility and preparedness, communities can effectively respond to disasters, reduce panic, and provide assistance to those in need.

Call Us Today!

When your home or commercial business in Franklin has storm damage, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will My Fire Damage in Eugene Be Restored?

9/19/2023 (Permalink)

We restore fire damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team follows a comprehensive process for every fire loss we restore to ensure your property and home are returned to pre-fire damage quickly and efficiently.

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your home or commercial business in Eugene has a fire damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Do You Know What to Do When Wildfire Threatens Your Property in Franklin?

9/12/2023 (Permalink)

We restore fire damage 24 hours a day in Lane County.

Wildfires occur during the hot and dry summer months in Franklin. Our local North Eugene and Northwest Lane County teams offer these tips from the   for last-minute things you can do to reduce wildfire damage to your home:

STAY SAFE, MONITOR CONDITIONS AND GET ALERTS FOR YOUR AREA

Always evacuate if you feel it is unsafe to stay. DO NOT wait to receive an emergency notification if you feel threatened by a fire.

KNOW YOUR EVACUATION ZONE

Know your community’s emergency response plan and have a plan for where to go. Follow instructions from local authorities.

SHUT OFF GAS SUPPLY TO YOUR HOME

Shut off the gas at the meter. Turn the handwheel clockwise to close any valves. Turn off the pilot lights. Close all appliance valves and gas valves inside the house or structure. Do not move propane cylinders anywhere near a house or structure. If you have a large propane tank, close the supply valve on the tank.

CLOSE ALL DOORS AND WINDOWS Closing doors and windows can prevent embers from entering the house or structure and igniting combustible materials, burning it down from the inside out

REMOVE FLAMMABLE CURTAINS AND WINDOW COVERINGS Close metal shutters if you have them.

TURN OFF THE AIR CONDITIONING

LEAVE YOUR PROPERTY EASILY SEEN AND ACCESSIBLE FOR FIREFIGHTERS Leave your exterior lights on so firefighters can see your home under smoky conditions.

Call Us Today!

When your home or commercial business in Franklin has a fire damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Water Heater Fails and Floods Salon Overnight in Eugene Overnight?

9/5/2023 (Permalink)

We are leaders in commercial water damage restoration services in Lane County.

I own a building that leases spaces for forty hair salons under one roof. When our commercial water heaters failed in the middle of the night, one-half of the building was damaged. The hallway and all the salons on either side of it were flooded. My insurance adjuster told me to call the North Eugene and Northwest Lane County office and they sent a crew out immediately to begin the mitigation process.

They used powerful, industrial-grade, submersible pumps to extract hundreds of gallons of water quickly and installed air movers and blowers to dry the damaged part of the building thoroughly. They completed the mitigation process before the building opened for business the next morning and were able to complete the restoration process with minimal disruption to our tenants and customers. Now you would never know we had a flooded building!  

Although every water loss is unique, we follow the same water damage restoration process for every customer we serve:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Wildfire Smoke Odor Removal Services for Franklin Homes?

8/29/2023 (Permalink)

We provide smoke odor removal services in Lane County.

When I left for vacation last year, some of the windows in my home remained open and when I came back to my home in Franklin, the smell of smoke permeated the house from the wildfire activity. My neighbor told me to call the local North Eugene and Northwest Lane County team and I’m glad I did. They are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), to neutralize and remove smoke odor from porous and nonporous surfaces. When the team arrives, they set up two different types of equipment to remove the smoke odor. Now my house smells great and you would never know there had been a smoke odor issue!

Air Scrubber or Filter

• Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules.

Ozone Generator

• An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Call Us Today!

When your home or commercial business in Franklin has smoke odor damage and needs smoke odor elimination services, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your smoke damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Eugene Businesses Rely on Us to Restore Commercial Water Damage!

8/22/2023 (Permalink)

We restore commercial water damage 24 hours a day in Lane County.

When your business has a water damage emergency, fast action must be taken to mitigate and restore the damage to minimize the chances of sustaining secondary damage and more time-consuming repairs. Our local North Eugene and Northwest Lane County teams are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of commercial water damage in Eugene.

Our training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Ongoing Training

Every one of our employees, including our office staff and our field technicians can access web-based training. Web-based training is voluntary, and this program is designed to be an ongoing training series for our local Eugene employees. Our training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our employees up-to-speed on new industry standards and best practices in the cleaning and restoration industry.

Call Us Today!

When your commercial business or home in Eugene has water damage and needs emergency water damage restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Do You Have Enough Supplies on Hand to Weather a Severe Storm in Franklin?

8/15/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams want everyone to be prepared to withstand a storm and power outage. Here are some tips from the American Red Cross for preparing for a storm:

• Stock food and water. Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.
• Know and plan for your personal and medical electrical needs. Take an inventory of your electrical needs. Consider both backup and non-power alternatives for lighting, communication, medical devices, refrigerated medicine, cooking, garage doors, locks, and elevators. Discuss a plan with your primary care or medical device providers for your medical needs.
• Prepare a pet emergency kit for your companion animals.
• Plan for heating or cooling your home. Use methods such as sealing around windows to insulate your home. If the weather is very hot or very cold, plan to go to a location with air conditioning or with heat. Never use a generator, outdoor stoves, or heaters indoors.
• Plan for surge protection. Make sure that you have current surge protectors for household electronics.

Call Us Today!

When your home or commercial business in Franklin needs storm damage restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Rebuilding Services for Fire-Damaged Homes in Eugene?

8/7/2023 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams are qualified to perform a full range of services to bring your home back to pre-damage conditions. We are a one-stop shop, so we manage all phases of the cleaning, restoration, and rebuilding process, giving our customers peace of mind knowing they have one qualified company managing the entire restoration from start to finish.

Building and Reconstruction Services 

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Heating, Ventilation, and Air Conditioning Services (HVAC)
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

We have extensive experience working on all kinds of residential and commercial properties, including:

• Homes
• Apartment Buildings
• Restaurants
• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When your home or commercial business in Eugene needs rebuilding services to complete the fire damage restoration, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Failed Sump Pump Causes Basement Flooding in Franklin Home?

8/1/2023 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water damage emergencies throughout the year in Franklin, and some of them involve flooded basements. Basement flooding can happen for a number of reasons, one of them being a failed sump pump.

Here are some maintenance tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

• Open the lid and remove debris that may be blocking the water inlet screen
• Pour about five gallons of water into the pump and watch the float valve rise
• As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
• Go outside and inspect the outlet pipe
• Water should be flowing from the pipe and away from the home
• Contact a plumbing professional if the sump pump fails to operate during this inspection
• Install a battery backup system
• Choose a system with a battery replacement warning
• Replace batteries every two to three years

Call Us Today!

When your home or business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Are You Ready for a Wildfire in Eugene?

7/25/2023 (Permalink)

We provide fire damage cleanup and reconstruction services in Lane County.

It’s wildfire season and our local North Eugene and Northwest Lane County teams want everyone in Eugene to be prepared. Here are some tips from the State of Oregon for preparing to evacuate in the event of a wildfire:

Pack the Six P’s for evacuation:

1. People and pets (food, water, hygiene, sanitation, clothing, and comfort items)
2. Prescriptions (medications, eyeglasses, and medical devices)
3. Phones, personal computers, hard drives or disks, and chargers
4. “Plastic” (ATM debit and credit cards) and cash
5. Papers and important documents (photo identification, birth certificates, social security cards, passports, visas, insurance policy, mortgage deed or rental agreement, medical records, banking or financial records)
6. Pictures and other irreplaceable memorabilia

Pets and Animals

• Have an evacuation plan for pets and large animals such as horses and other livestock
• Prepare a pet evacuation kit in a tote bag or pet crate
• Pack food, water, leashes, bedding, identification, medication, vaccination, or medical records
• Plan for transportation of large animals and identify safe shelter options
• Visit the Oregon Department of Agriculturefor shelter options and other resources

Call Us!

When your home or business in Eugene has a fire damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Fast Emergency Response Saves Eugene Business from Extensive Water Damage?

7/18/2023 (Permalink)

We are leaders in commercial water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to commercial water damage emergencies 24 hours a day, 365 days a year. We know that plumbing systems and appliances can break down at any time and cause significant water damage. Our technicians are highly trained and certified to restore any size of water loss quickly and efficiently. Our goal is to get your business operational again as soon as possible and with minimal disruption to your employees and customers.

The Insurance Institute for Business Home and Safety encourages businesses and homeowners to:

• Provide a reliable backup power source to ensure continuous power to the building
• Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency and you need help fast, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll mitigate and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Eugene Home Damaged by Powerful Windstorm?

7/11/2023 (Permalink)

We restore wind damage “Like it never even happened” in Lane County.

Our local North Eugene and Northwest Lane County teams respond to storm and wind damage emergencies throughout the year in Eugene. Powerful windstorms can result from coastal winds, frontal winds, or thunderstorms. Here is some information on types of winds and wind alerts National Oceanic and Atmospheric Administration:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action! Strong winds are occurring but are not so strong as to warrant a High Wind Warning. Objects that are outdoors should be secured and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and or hail one inch or larger. Seek shelter inside a sturdy building.

Call Us Today!

When you have wind damage in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your wind damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Small Pleasant Hill Kitchen Fire Causes Smoke and Soot Damage?

7/5/2023 (Permalink)

We provide a full range of fire damage cleaning and restoration services in Lane County.

Having a fire extinguisher in your kitchen can put out small fires before they become big problems. But even small fires leave behind smoke and soot damage that can permeate the air and spread to other areas of the home. Our local North Eugene and Northwest Lane County teams are highly trained and certified to restore smoke and soot damage in Pleasant Hill. We pretest every item to ensure we use the most effective cleaning method. Here are some examples of the types of cleaning methods we use:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you have fire damage in your Pleasant Hill home or business, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Leaking Chimney Causes Water Damage Inside Eugene Home?

6/27/2023 (Permalink)

We are leaders in rain damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams restore storm damage every year in Franklin. Sometimes the flashing around the perimeter of a chimney can pull away from the other roofing materials, allowing water to enter the home by leaking down around the chimney. At other times, the caulking between the chimney stones weakens and erodes, leaving dangerous gaps where water, air, and animals can enter the structure.

Some signs of chimney damage are more obvious than others. For instance, if a chimney has no cap or there are visible signs of cracking and broken apart masonry materials, water will enter the home. If you see noticeable signs of chimney damage, call a professional chimney repair technician to inspect your chimney before the next big storm.

Some visible signs of water intrusion from a roof or chimney leak include the following:

• Water in the firebox
• Dampness/staining on interior house walls and ceiling
• Musty odors coming from the firebox or the attic
• White discoloration on the chimney's external masonry
• Chimney liner damage
• Damper that won't open or close completely due to rust

Call Us Today!

When you discover water entering your Eugene home or commercial business during a storm, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll mitigate and restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Crawl Space Inspections Prevent Water Damage and Mold Outbreaks in Franklin Homes?

6/20/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Have you noticed uneven or squeaking floors or unpleasant odors in your home? If so, this may be a sign of high humidity and wood rot from standing water in the crawl space below your home. At least twice a year, and after any storm or flooding event, it is recommended to have your crawl space inspected for water damage.

Standing water can weaken structural supports underneath buildings and encourage mold growth. Our local North Eugene and Northwest Lane County teams restore storm damage every year in Franklin.

When we inspect your crawl space, we will look for standing water, signs of mold or mildew, and structural damage. When water damage is present, we use powerful, industrial-grade water extraction and drying equipment to quickly remove the water and dry the area completely. We also monitor and document the drying process to ensure the damaged areas are returned to normal humidity levels.

Call Us Today!

You never know when the next big storm will flood your crawl space, but when it does and you discover storm damage in your home or commercial business in Franklin, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Are Pets Included in Your Storm Emergency Plan in Eugene?

6/13/2023 (Permalink)

We restore storm damage 365 days a year in Lane County.

Are your pets included in your home’s emergency plan? Our local North Eugene and Northwest Lane County teams respond to storm damage emergencies every year in Eugene. Here are some tips from the American Red Cross for keeping your pets safe during a disaster:

Keeping Pets Safe During a Disaster 

• Make an evacuation plan for you and your pets. Many hotels and shelters do not accept animal guests other than service animals.
• Include pets in your emergency kit, or assemble an emergency kit for your pet
• If it’s not safe to stay in your home during an emergency, it is not safe for your pets, either 

Pet Emergency Kits 

• Sturdy leashes, harnesses, and or carriers to transport pets safely and ensure they can’t escape 

• Food, drinking water, bowls, cat litter/pan, and a manual can opener if your pets eat canned food 
• Mediations and copies of medical records are stored in a waterproof container 
• A first-aid kit 
• Current photos of your pet in case they get lost 
• Information on feeding schedules, medical conditions, behavior problems, and the name and number of your veterinarian in case you have to foster or board your pets 
• Pet beds and toys, if easily transportable 

Call Us Today!

When you need help restoring storm damage in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Franklin Home Damaged by Coastal Winds?

6/6/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Storms happen throughout the year in Franklin, and when your property sustains damage, our local North Eugene and Northwest Lane County teams are Here to Help. ® Coastal and Frontal Winds can impact Franklin homes and businesses. The National Weather Service describes coastal winds as follows:

Coastal Winds

• Coastal winds stem from large storm systems moving onshore that can pack quite a punch
• Often these storms move inland, knocking over power lines and leaving residents in the dark for days
• Homes and businesses may be damaged when a strong storm moves onshore
• In addition to damaging property, these winds can cause damage to the natural environment, knocking down trees and causing coastal erosion along the beaches
• Along the immediate coast, items that are not properly secured may end up being washed out to sea.

Frontal Winds

• Frontal winds can impact anywhere in the United States
• The stronger the pressure gradient, the stronger the wind
• Counterclockwise winds blow around a low, making these winds chilly
• Sustained wind speeds can reach over 40 miles per hour

Call Us Today!

When you discover wind or other storm damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams will restore the storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Most Common Causes of Water Damage in Eugene?

5/30/2023 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams know firsthand that there are many causes of water damage. In fact, there are over 14,000 water damage claims made in the United States each day, making water damage the number one insurance claim in the U.S.

Water Damage Facts

• 98 percent of basements in the United States will experience some type of water damage during their lifespans
• 37 percent of homeowners in the United States claim to have suffered losses from water damage
• 5 billion is the annual cost to insurance companies from water damage and mold in the United States
• $6975 is the average cost of a home water damage insurance claim
• The average age of failed washing machine supply line hoses is 8.7 years
• 75 percent of water heaters fail before they are 12 years old

The most common causes of water damage are:

• Severe weather
• Clogged gutters
• Leaking pipes
• Washing machine water supply line leaks
• Condensation from air conditioners
• Blocked drains
• Malfunctioning sprinkler systems
• Leaking water heaters

Call Us Today!

When you discover water damage in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams will mitigate and restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Windstorm Causes Property Damage in Franklin?

5/23/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Windstorms can cause property damage to homes and businesses in Franklin. Our local North Eugene and Northwest Lane County teams are trained and certified to restore storm damage by the Institute of Inspection Cleaning and Restoration Certification. Here are some tips from the State of Oregon website for preparing in advance for a windstorm:

• Assemble an emergency kit and make a family communication plan
• If you have a home generator, make sure you know how to use it safely. Follow all instructions and contact the vendor, if necessary. Improper use of a generator can cause carbon monoxide poisoning.
• Find out who in your area might need special assistance, such as the elderly, disabled, and non-English speaking neighbors
• Check with your veterinarian for animal care instructions in an emergency situation
• If you live on a coastal or inland shoreline, be familiar with evacuation routes
• Know what emergency plans are in place at your workplace, school and daycare center
• Conduct a home safety evaluation to find out which nearby trees could fall in a windstorm
• If you have an electric garage door opener, locate the manual override

Call Us Today!

When you discover property damage from a windstorm in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams will mitigate and restore the storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Eugene Home Suffers Water Intrusion Damage from Recent Storm?

5/16/2023 (Permalink)

We are leaders in water damage restoration services in Lane County.

Water intrusion is an insurance term used to describe water entering a home or business from an exterior source. Clogged storm drains, and poor drainage around a home’s foundation can lead to water intrusion issues. Roofs in poor condition or damaged during a storm can also cause water to enter the home or building.

Our local North Eugene and Northwest Lane County teams are trained and certified to restore water damage quickly and efficiently. After any major weather event, it is a good idea to inspect your home and roof for visible signs of damage. Here are some of the signs of water intrusion issues:

• Strong musty odors
• Wet spots on attic ceilings or attic walls
• Water dripping somewhere (other than a faucet or pipe) that you cannot locate
• Visible signs or water leaks around windows and windowpanes
• Visible signs of water leaks around door frames
• Water entering the basement or crawl space through cracks in the foundation
• Discoloration on walls or ceilings
• Bubbling or flaking paint on walls or ceilings

Call Us Today!

When you discover water entering your Eugene home from a storm, our North Eugene and Northwest Lane County teams will mitigate and restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Damaged Rubber Dishwasher Door Seal Floods Kitchen Floor in Franklin Home?

5/9/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams have been restoring water damage for Franklin residents for many years. In fact, we respond to more water damage emergencies than any other form of property damage loss. One of the most common reasons for appliance failures is a cracked or leaking door seal on your dishwasher. Dishwashers use large amounts of water so when the door seal is damaged, water can escape and cause significant flood  damage in a short period of time.

Inspecting Appliances for Signs of Seal Failure

• Check for cracks or worn surface areas in the door seal
• Run your hand over the seal to locate any areas of the seal that feel brittle
• Check for areas along the seal that are beginning to come loose
• Look for excess steam being emitted from the dishwasher while it is running

If you observe any of these signs, replace the door seal right away. It is an inexpensive part that can save you thousands of dollars by avoiding costly water damage repairs.

Call Us!

Water damage can happen to anyone at any time for any reason. When you have a water damage emergency in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams will restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Hidden water Damage Causes Mold Outbreak in Eugene Home?

5/2/2023 (Permalink)

We are trained and certified to restore mold damage in Lane County.

When you notice mold growth, you probably have a water leak hiding somewhere inside the walls of your E ugene home or commercial business. Our North Eugene and Northwest Lane County have been remediating mold damage in Lane County for many years. Some of the most common causes of mold growth are:

• A leaking roof
• A leaking window
• A leaking pipe
• A leaking air conditioner
• Air conditioner condensation
• Recent flooding

Mold grows well on all organic materials, such as:

• Paper products
• Cardboard
• Ceiling tiles
• Drywall
• Carpeting
• Drapes
• Upholstery
• Clothing
• Insulation
• Paints
• Dust
• Wallpaper

Mold Remediation Process

We will identify and correct the source of the excess moisture as part of the remediation process to discourage the mold from returning once the removal process is complete. Although every situation is unique, we follow the same, comprehensive mold removal process for every job as follows:

1. Emergency Contact - 541-799-0090
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

Call Us Today!

Water damage can cause a mold outbreak at any time of the year in Eugene. When you discover mold growing, our North Eugene and Northwest Lane County teams will restore the mold damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will the Mold Damage be Removed from My Belongings in my Franklin Home?

4/25/2023 (Permalink)

We are leaders in mold damage removal services in Lane County.

Our North Eugene and Northwest Lane County is trained and certified to restore mold damage by the Institute of Inspection Cleaning and Restoration Certification. We have the training, equipment, and experience to restore mold damage no matter how extensive the outbreak is.

Mold will feed on any organic materials, like clothing, drapes, carpets, wood, and drywall. As part of the mold remediation process, we will:

Remove Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Clean Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Call Us Today!

When you have a mold outbreak in your Franklin home or commercial business, we are Here to Help. ® Our North Eugene and Northwest Lane County teams will restore your mold damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Faulty Microwave Causes Kitchen Fire in Eugene?

4/18/2023 (Permalink)

We restore fire damage 24 hours a day in Lane County.

One day while reheating some food in the microwave, I heard a weird crackling noise. I looked at the microwave in time to see sparks inside erupt into flames! Yikes! Thankfully, I had a fire extinguisher handy. I grabbed it and put out the fire before any major damage occurred. Phew!

Our North Eugene and Northwest Lane County is trained and certified to restore fire, smoke, and soot damage quickly and efficiently. The National Fire Protection Association offers these safety tips for using a microwave oven:

• PURCHASE a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall of the product.
• PLUG the microwave oven directly into the wall outlet — never use an extension cord
• MAKE sure the microwave oven is at a safe height, within easy reach of all users
• OPEN food slowly, away from the face. Hot steam or the food itself can cause burns.
• FOOD heats unevenly in microwave ovens. Stir and test before eating or giving to children.
• NEVER heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns. Warm a bottle in a bowl of warm, not hot or boiling, water, or by running it under the tap.

Call Us Today!

When you have soot or smoke damage in Eugene and need fire damage restoration services in your home or commercial business, our North Eugene and Northwest Lane County teams can help. Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Are Some Signs of Water Intrusion Damage in Franklin?

4/11/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Lane County.

Water intrusion is a term used by insurance companies to describe damage caused by water entering the home from an outside source. Some examples would be a clogged storm drain, rain gutter, or downspout causing water to enter and flood a structure. Roof damage is another way water can enter a home.

Our local North Eugene and Northwest Lane County team offer these helpful tips for identifying water intrusion damage:

• Dents in your siding
• Visible damage to the roof facia
• Visible signs of the roof flashing
• Water spots on your ceiling or walls

Visible Signs of Storm Damage from the Ground

1. Collection of shingle granules – If you see an abundance of asphalt granules in your yard and landscaping, your roof has storm damage.
2. Clogged Gutters – Leaking and clogged gutters often indicate roof storm damage. Unrepaired damage can cause your roof to leak and may cause foundation damage if the water is not draining away from the structure.
3. Property damage – If your vehicles and property show signs of damage, your roof may have storm damage, too.
4. Broken, cracked, and missing shingles – Check for missing and damaged shingles, including curled, cracked, or torn shingles. Wood shingles can show signs of splitting, curling, or decay, and low-slope roofs can have cracks, tears, wrinkles, and blisters. 

Call Us Today!

When you discover water intrusion damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams can help. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Thunderstorms Cause Wind Damage in Eugene?

4/3/2023 (Permalink)

We restore properties damaged by winds in Lane County.

Storms bring strong, damaging winds that can down trees and powerlines in Eugene. Our local team in North Eugene and Northwest Lane County are trained and certified to restore wind damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We are on call 24 hours a day, 365 days a year, to respond to storm damage emergencies.  

We Are Storm Damage Specialists

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. As soon as we arrive, we will tarp and board up any areas exposed to the elements to minimize the chances of additional damage. We use powerful, industrial-grade water extraction and drying equipment to pull the bulk of the water from the damaged areas quickly.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

Call Us Today!

We have established relationships with major insurance providers and can assist you with the paperwork and process.

When your Eugene home or commercial business suffers wind damage, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Are You Ready for the Next Big Rainstorm in Franklin?

3/28/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

On average, Franklin gets some kind of precipitation 151 days each year. Our local team in North Eugene and Northwest Lane County are trained and certified to mitigate and restore storm damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Flooding has been recorded in Lane County since the European arrival in 1861, with the most recent flooding event recorded in 1996. The City of Eugene provides free information regarding flood hazards for specific sites within the community and can answer many of your flood-related questions. Staff can assist with flood protection and mitigation design questions and with local flooding concerns. And they can make site visits. 

According to the National Weather Service:

• Most flash floods are caused by slow-moving thunderstorms that repeatedly move over the same area or heavy rains from tropical storms and hurricanes
• These floods can develop within minutes or hours depending on the intensity and duration of the rain, the topography, soil conditions, and ground cover
• Flash floods can roll boulders, tear out trees, destroy buildings and bridges, and scour out new channels
• Flash flooding can trigger catastrophic mudslides

Call Us Today!

When your home or commercial business in Franklin needs help with water intrusion, flooding, or other storm damage, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Comprehensive Mold Remediation Process Used in Eugene?

3/21/2023 (Permalink)

We are leaders in mold mitigation services in Lane County.

Our local team in North Eugene and Northwest Lane County are trained and certified to restore mold damage and follow this comprehensive process:

1. Emergency Contact

We’ll ask questions to determine the necessary equipment and resources.

2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your home or commercial business in Eugene needs mold removal services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Cleaning Services Make Lane County Businesses Shine!

3/14/2023 (Permalink)

We provide a full range of deep cleaning services in Eugene.

Our local team in North Eugene and Northwest Lane County are trained and certified to provide a full range of deep cleaning services by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries.

Over time, floors can begin to look dull, and so can upholstered furniture. Light fixtures get dusty, and offices can start to smell stale. Even if you use a routine janitorial service, the cleaning products can build up and leave a film that requires professional help to remove. We offer a full range of specialty deep cleaning services to keep your business looking and smelling its best.

Commercial Cleaning Services

• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism
• Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene

We have extensive experience working in all kinds of business settings and buildings:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When your commercial business or home in Lane County needs deep cleaning services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Franklin Home?

3/7/2023 (Permalink)

We are leaders in mold restoration services in Lane County.

Our local team in North Eugene and Northwest Lane County are leaders in mold damage remediation services. The moist Oregon climate makes mold a common challenge for all residents and businesses. Our technicians are trained and certified in applied microbial remediation by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. Here are some mold damage emergency tips from our website for things you can and should not do while waiting for professional help to arrive:

Important Facts:

• Significant mold growth can occur in 48 to 72 hours
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact our North Eugene and Northwest Lane County Chipley offices for mold remediation services

What Not to Do:

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

Mold is often a symptom of water damage. We will locate and correct the source of the excess water to discourage the mold from returning once the restoration is complete. Our North Eugene and Northwest Lane County teams are Here to Help ® when your home or commercial business in Eugene needs mold damage restoration services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Franklin Home?

2/28/2023 (Permalink)

We are leaders in mold restoration services in Lane County.

Our local team in North Eugene and Northwest Lane County are leaders in mold damage remediation services. The moist Oregon climate makes mold a common challenge for all residents and businesses. Our technicians are trained and certified in applied microbial remediation by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. Here are some mold damage emergency tips from our website for things you can and should not do while waiting for professional help to arrive:

Important Facts:

• Significant mold growth can occur in 48 to 72 hours
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact our North Eugene and Northwest Lane County Chipley offices for mold remediation services

What Not to Do:

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

Mold is often a symptom of water damage. We will locate and correct the source of the excess water to discourage the mold from returning once the restoration is complete. Our North Eugene and Northwest Lane County teams are Here to Help ® when your home or commercial business in Eugene needs mold damage restoration services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Rainwater from Seeping Into My Basement in Eugene?

2/21/2023 (Permalink)

We are leaders in water damage restoration services in Lane County.

Eugene gets its share of rain, averaging 47 inches each year. When cracks form on foundation walls, water can seep into the structure, causing water damage. Our local team in North Eugene and Northwest Lane County responds to water damage emergencies throughout the year and offers these tips from the Insurance Information Institute for preventing basement water seepage:

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.
• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.
• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when your home or commercial business in Eugene needs water damage restoration services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Franklin Home Damaged by Windstorm?

2/14/2023 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local team in North Eugene and Northwest Lane County are trusted leaders in storm damage mitigation and remediation services in Franklin. Strong winds can cause tree limbs, and anything not tied down to become dangerous flying projectiles that can significantly damage homes and buildings. Here are some tips for protecting your property from wind damage from the Federal Emergency Management Agency:

Secure Fencing, Porches, Canopies, and Sheds

Have them inspected and make sure they are firmly attached and in sound structural condition. Secure any parts of fencing that appear weak or loose.

Anchor Any Fuel Tanks and External Utility Links

If you have an exterior fuel tank or any utilities located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Secure Objects Outside the Home

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when your home or commercial business in Franklin needs emergency storm damage restoration services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Visitors Impressed By Sparkling Clean Building in Eugene?

2/7/2023 (Permalink)

We offer many specialty cleaning services for Lane County businesses.

Our home office announced we were getting an award for the top-performing branch. Everyone was so excited until we discovered a team was coming to take pictures of our employees for the annual report. Upon inspection, the upholstered furniture and floors looked dull. There was dust and cobwebs on the ceiling tiles and light fixtures, and the break room didn’t smell very good. We needed a deep cleaning from top to bottom! Fortunately, we called the professionals at the North Eugene and Northwest Lane County offices, and they sent out a crew the next day. By the time they completed the job, our offices were sparkling clean! Our visitors even commented on how nice everything looked.

Our team is highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a full range of deep cleaning services to keep your commercial business or home looking great.

Commercial Cleaning Services

• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Vandalism

We have extensive experience working in all kinds of business settings and buildings:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when your Eugene workplace needs deep cleaning services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Can my fire-damaged photos be restored in Franklin?

1/31/2023 (Permalink)

We offer many services to restore damaged belongings in Lane County.

Photograph and Document Drying

Some things, like old family photos, can’t be replaced. Fortunately, our North Eugene and Northwest Lane County team has the training, equipment, and experience to restore fire-damaged photographs and important documents to pre-fire conditions in Franklin. Our fire restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the level of fire, smoke, or soot damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when you need fire-damaged belongings cleaned and restored in Franklin. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Viral Pathogen Cleaning Program Available in Eugene?

1/24/2023 (Permalink)

We are leaders in viral pathogen cleaning services in Lane County.

Our North Eugene and Northwest Lane County team is trained and certified to provide deep cleaning and decontamination services that exceed the scope of a standard cleaning service. We offer a full range of deep cleaning services to keep your commercial business virus-free.

Our Certified: SERVPRO Cleaned program is a defensive pathogen cleaning program that inspires consumer confidence.

How does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the individual needs of each facility
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Call Us Today!

Having a Certified: SERVPRO Cleaned business will reinforce consumer and employee confidence. Our North Eugene and Northwest Lane County teams are Here to Help ® when you need cleaning and decontamination services in Eugene. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience.

Recent Storm Floods Crawl Space in Eugene Home?

1/17/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team respond to storm and flooding emergencies every winter. After any major storm or flooding event, having your home’s crawl space inspected is a good idea. You can prevent some crawl space flooding by ensuring water drains away from the building. Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the crawl space. When water gets into a crawl space, there is the potential for moisture damage, mold damage, foul odors, and pest infestations.

Moisture damage:                                                                                         

• Storm drain backups
• Oversaturated soil from heavy rain
• Gutter and downspout issues
• Flooding

Causes of mold in the crawl space include:

• A possible sewage backup due to a clog in the sewer line
• Decaying organic matter such as manure, leaves, or dead animals
• Groundwater leakage
• Plumbing leaks

Bad odors:

• Dead animals or animal waste
• Moldy soil
• Sewage backup

Pests seeking warmth and moisture include:

• Rodents
• Snakes
• Termites, ants, wasps, cockroaches, beetles, and spiders
• Wild mammals: skunks, raccoons, groundhogs, and opossums

Call Us Today!

When you need a crawl space inspection in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Should I Have My Chimney Cleaned and Inspected in Franklin?

1/10/2023 (Permalink)

We are trusted leaders in fire damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team often responds to heating equipment fires in Franklin during the winter. According to the National Fire Protection Association, homeowners should get their chimneys cleaned and inspected annually by a trained and qualified professional.

Some indications that your chimney is not operating at peak performance are:

• Oily spots on the walls of your fireplace
• Poorly drawing or burning fires
• Odors are emanating from your fireplace
• Animals are living inside your chimney
• Fires are difficult to ignite
• Chimney soot is falling from the chimney
• The chimney damper has black creosote buildup
• The chimney is not drawing air

What happens during a chimney inspection and professional cleaning? According to the home improvement website Angi, three levels of chimney inspections exist. Here is what you can inspect during a Level One inspection:

Level One

This inspection is conducted on a chimney that is in good condition, has had no problems operating, and has not been modified. The inspector will examine and check the accessible components of the chimney to ensure the structure is intact and each part is functioning correctly. 

The readily accessible chimney parts usually include the fireplace, firebox, damper, flue opening, and exterior features sticking out from the roof. In addition, the inspector will confirm there are no obstructions or combustion deposits. 

Call Us!

When you have fire damage in your home or business in Franklin, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will I Know My Water-Damaged Area is Dried Completely in Eugene?

1/3/2023 (Permalink)

We are leaders in water damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in Eugene homes for many years. Most household surfaces and belongings are porous, so even if something feels dry to the touch, water can remain inside, and if the item is not dried completely, the materials will break down, warp, or cause mold damage.

Drying and Dehumidification

We use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

The drying process is an integral part of the water damage restoration process. When you have water damage in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll dry and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Move Out and Pack Out Services in Franklin?

12/27/2022 (Permalink)

We provide many services to make the restoration process easier in Lane County.

Our North Eugene and Northwest Lane County team offers many services that make the restoration process easier and more convenient for our valued customers in Franklin. When your home or business requires more extensive restoration or cleaning, we can help. We can conduct an organized and efficient move-out of the affected area and store your property offsite until the work is complete. We will coordinate a convenient time to return your items when we finish your restoration. Sometimes this service is contingent on your insurance coverage.

Benefits of Move-Out Services

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When cleaning your home, business, or belongings, we use several cleaning methods and pretest each time and surface to determine the most effective cleaning method.

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
• Spray and Wipe -Effective for items that can’t withstand wet cleaning
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - Involves agitation of the surface being cleaned
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product 

Call Us Today!

When you have extensive property damage requiring the relocation of your belongings while repairs are completed in your home or business in Franklin, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Office in Eugene?

12/20/2022 (Permalink)

We are trusted leaders in commercial mold removal in Lane County.

Our North Eugene and Northwest Lane County team has the training, equipment, and experience to mitigate and restore mold damage in commercial properties. Mold is a pervasive problem in Eugene due to the moist climate, and sometimes a mold outbreak is a symptom of a water damage issue. Here are some tips from our website on things you can do and should never do while waiting for professional help to arrive:

Important Facts:

• Significant mold growth can occur in 48 to 72 hours
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

• Stay out of affected areas
• Turn off the HVAC system and fans
• Contact our North Eugene and Northwest Lane County for mold remediation services

What Not to Do:

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When you discover a mold problem in your Eugene commercial business or home, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Stormwater Intrusion Into My Franklin Home?

12/13/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Eugene.

Our North Eugene and Northwest Lane County team has been responding to storm damage emergencies for Franklin residents and businesses for many years. Along with the rain comes the challenges presented by water intrusion.  Here are some helpful tips from the Insurance Information Institute to keep your home protected from unwanted water:

Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check your rain gutters and remove any debris that may be clogging them
• Check your downspouts and clear any clogs and make sure they are draining away from the house
• Gutter guards are a good way to prevent clogs and water intrusion into the house
• Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
• Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When you have a storm damage emergency in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Outdoor Electrical Fire in Lane County Home?

12/6/2022 (Permalink)

We are leaders in fire restoration services in Eugene.

Lane County residents and businesses love to spend time outdoors and use lighting to improve the look and safety of their homes and workplaces. Our North Eugene and Northwest Lane County team offers these tips from the National Fire Protection Association for outdoor electrical safety as follows:

 Outside Electrical Work

• Have a qualified electrician do all the electrical work
• To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
• Have a professional tree-cutting service trim any branches that might fall into the electric wiring

Equipment Safety

• Use lighting and power tools that a qualified test laboratory lists, and make sure they are made for outdoor use
• Store your electrical tools indoors
• Keep electric tools away from children
• Keep the area around your electric meter and other electrical equipment clean
• Check lighting and extension cords for damage before using. Replace any damaged cords right away
• Use extension cords listed by a qualified test laboratory and marked for outdoor use
• Extension cords are not meant for long-term use

Call Us Today!

When you have a fire damage emergency in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Is Your Business in Frankin Prepared for Winter Weather?

11/29/2022 (Permalink)

We are leaders in commercial damage restoration services in Lane County.

Franklin businesses trust our North Eugene and Northwest Lane County team to restore storm damage quickly and efficiently. Winter is coming, and it’s never too early to winterize commercial properties.

Here are some tips from the Insurance Institute of Business and Home Safety for preventing plumbing from freezing:

• Inspect and seal or repair all cracks, holes, leaks, windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating the wall cavity.  
• Insulate and seal around attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases.  
• Ensure your pipes in hard-to-reach places like attics, crawl spaces, and outside walls are insulated—wrap pipes and faucets in unheated or minimally heated areas of the building. 
• Make sure your existing freeze-protection devices and alarms are in good working order. Test freeze stats (low-temperature sensing device) and valves before the weather gets cold. 
• Pipes leading to the exterior should be shut off and drained at the start of winter. If these exterior faucets do not have a shut-off valve inside the building, have one installed by a plumber.  
• Hire a licensed fire protection specialist to conduct routine maintenance on your sprinkler system. Discuss the system’s exposure to winter weather and potential mitigation options. 

Call Us Today!

When you have frozen pipes or storm damage in your Franklin business or home, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do to Prepare for a Power Outage in Eugene?

11/21/2022 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Are you prepared for power outages? Winter is coming, and our North Eugene and Northwest Lane County teams want everyone in Eugene to be ready in case there is a loss of power during a storm. Here are some tips on preparing for a power outage from the American Red Cross:

Create a support network. Identify people who can help you stay at home or evacuate during an extended power outage. Keep a paper copy of your contact list.

Stay connected and alert. Sign up for alert systems and apps for text alerts. Have communication devices that work without home power, including a crank or battery radio, a non-cordless home phone, and chargers/batteries for your cell phones and your computers.

Stock food and water. Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.

Know and plan for your personal and medical electrical needs. Take an inventory of your electrical needs. Consider backup and non-power alternatives for lighting, communication, medical devices, refrigerated medicine, cooking, garage doors, locks, and elevators. Discuss a plan with your doctors for your medical needs.

Call Us Today!

When you have storm damage in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Thanksgiving Day Cooking Fire in Eugene Home?

11/15/2022 (Permalink)

We are trusted leaders in fire damage restoration services in Lane County.

Everyone on our North Eugene and Northwest Lane County teams wishes you all a Happy Thanksgiving Day this year. According to the National Fire Protection Association (NFPA), United States fire departments responded to about 1400 home cooking fire emergencies on Thanksgiving Day. This holiday is the peak day for cooking fires, most of which are caused by unattended cooking.

Here are the top ten safety tips from the NFPA:

• Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food
• Stay at home when cooking your turkey, and check on it frequently
• Keep children away from the stove. The stove will be hot, and kids should stay three feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy, or coffee could cause serious burns
• Keep knives out of the reach of children
• Be sure electric cords from an electric knife, coffee maker, plate warmer, or mixer are not dangling off the counter within easy reach of a child
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet
• Never leave children alone in a room with a lit candle
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks, or bags
• Make sure your smoke alarms are working. Test them by pushing the test button.

Call Us Today!

When you have fire damage in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Happens During A Water Damage Assessment in Franklin?

11/8/2022 (Permalink)

We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County have been restoring water damage in Franklin for years. When we arrive at a water damage emergency scene, we begin with a detailed inspection of your home or property to assess the damage. The inspection helps our professionals assess the damage and develop the best plan of action. Here is some information from our website that describes the steps we take during this phase of the restoration:

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

• Category 1: "Clean Water"
• Category 2: "Gray Water"
• Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Professional Crawl Space and Attic Inspections in Lane County?

11/1/2022 (Permalink)

We provide crawl space inspections in North Eugene.

If you haven’t had your home’s crawl space or attic inspected lately, our North Eugene and Northwest Lane County team can help. Crawl spaces exposed to water can lead to insect infestations, mold growth, and weakened structural supports.

You may have a breach in your crawl space or attic if you see signs of mold, rodents, or insects. During the winter months, wild animals may seek refuge in your crawl space or attic if they can gain entry. Inspecting your crawl space every six months and after storms or inclement weather is recommended.

Some signs that your crawl space or attic is compromised include:

Unpleasant odors

Strong, musty odors may be symptoms of mold or mildew, which would indicate excess water or a water leak somewhere in your crawl space or attic.

Signs of animal inhabitation or insects

Animal infestations bring the smell of urine and animal excrement. Crawl spaces and attics create great dens and nests for wild critters if they can access them! Termites love wet wood, so seeing them is never a good sign.

Call Us!

When you need a professional crawl space or attic inspection in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Are Eugene Business Prepared for Power Outages?

10/24/2022 (Permalink)

We restore commercial property damage 24-hours a day in Lane County!

Our North Eugene and Northwest Lane County team wants businesses in Eugene to be prepared to stay operational during a power outage. Here are some tips from the Insurance Institute of Business and Home Safety for maintaining and servicing your generator:

The time to maintain a generator is well before a major storm or disaster strikes. Backup power can help maintain a consistent building temperature and reduce the risk of freezing pipes leading to business disruption and damage. 

Permanent

• Permanent generators should have a proper maintenance plan that includes weekly, monthly, and annual checks. See the manufacturer’s specifications for more information.  
• Run the unit on its maintenance plan weekly to ensure it properly functions in an emergency. Individual units may have a timer that allows a programmed test to be scheduled, and qualified personnel should oversee these scheduled weekly tests.  
• Check the generator enclosure for loose debris or other conditions that could cause the unit not to function correctly.  

Portable 

• Store in a dry location
• Set up a maintenance schedule to include periodic test runs for the unit 

Call Us Today!

When you have property damage in your Eugene business or home, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Resident Struck By Lightning in Franklin?

10/17/2022 (Permalink)

We are leaders in storm damage restoration services in North Eugene!

Our North Eugene and Northwest Lane County teams respond to storm damage emergencies throughout the year in Franklin and offer these lightning safety tips from the National Oceanic and Atmospheric Administration:  

• Avoid isolated tall trees, hilltops, utility poles, cell phone towers, cranes, large equipment, ladders, scaffolding, or rooftops
• Avoid open areas, such as fields
• Never lie flat on the ground
• Retreat to dense areas of smaller trees that are surrounded by larger trees, or retreat to low-lying areas but watch for flooding
• Avoid water, and immediately get out of and away from bodies of water
• Avoid wiring, plumbing, and fencing. Stay away from all metal objects, equipment, and surfaces that can conduct electricity.
• Do not shelter in sheds, pavilions, tents, or covered porches as they do not provide adequate protection from lightning
• Seek fully enclosed, substantial buildings with wiring and plumbing. The interior wiring and plumbing in modern buildings will act as an earth ground.
• A building is a safe shelter as long as you are not in contact with anything that can conduct electricity (e.g., electrical equipment or cords, plumbing fixtures, corded phones). Do not lean against concrete walls or floors (which may have metal bars inside).

Call Us Today!

When you have a storm damage emergency in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Smoke Alarm Safety Tips for Lane County Residents?

10/11/2022 (Permalink)

We are leaders in fire damage restoration services in North Eugene!

Smoke alarms are a critical part of a home fire escape plan and play an essential role in reducing fire deaths and injuries in the United States. Working fire alarms give early warnings so you can get outside quickly. Our North Eugene and Northwest Lane County teams respond to fire damage emergencies throughout the year in Lane County, and offer these smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety

• A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us Today!

When you have fire damage in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Emergency Water Removal Services in Franklin?

10/3/2022 (Permalink)

We are leaders in water damage restoration services in Lane County!

Do you know water can cause damage to a structure in as little as one to two hours? Our North Eugene and Northwest Lane County teams use powerful water extraction equipment to quickly remove hundreds or thousands of gallons of water from your property in Franklin.

Here is some information from our website about our water removal process:

Move-Out and Pack-Out Services

When your home requires extensive restoration or cleaning, we can conduct an organized and efficient move of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

• Inspect Carpet Pad and Remove If Needed
• Inspect Carpet and Remove If Needed

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Why is Mold Growing in My House in Eugene?

9/27/2022 (Permalink)

We are leaders in mold removal services in Lane County!

Mold is a common challenge in Eugene. Our North Eugene and Northwest Lane County offers this information from our website about mold:

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
• Mold spores thrive on moisture, and mold spores can quickly grow into colonies when exposed to water
• Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us Today!

When you have a mold problem in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Water Intrusion in My Lane County Business?

9/20/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Eugene!

Our North Eugene and Northwest Lane County offers these tips from the Insurance Institute for Business and Home Safety for protecting your business from heavy rain:

 Inspect roof drains

• Check for and repair cracks around roof drains

 Re-check drainage systems

• After severe weather, check all drainage systems for leaks and ensure they are correctly secured and operating
• When re-roofing, ensure that all drains, scuppers, and gutters are returned to their original operating conditions

Check for water

Check for long-term standing water in gutters and correct any blockages. If there are no blockages, but standing water still occurs, ensure the gutter is sloped adequately to the downspout.

Check the slope of the roof cover system

For low-sloped roofs, ensure the slope of the roof cover system and the insulation boards divert water to internal drains when present or to the edge of the roof. Long-term standing water is an indication of an improper slope.

Check air conditioner drains

Ensure all roof-mounted air conditioning drain lines funnel water to a drain.

Check downspouts

Ensure downspouts funnel water away from the building and do not allow water to accumulate near the building’s perimeter.

Up-size gutters

When replacing gutters, consider larger-sized gutters which allow for greater flow.

Call Us Today!

When you have water intrusion in your Lane County commercial business or home, our North Eugene and Northwest Lane County teams are ready to respond to your call 24-hours a day. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Backyard Barbeque Causes Fire in Lane County Home?

9/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Eugene!

Summer is in full swing, and many Lane County residents enjoy grilling food and eating outdoors. According to the National Fire Protection Association (NFPA), 10,600 fires are started each year by outdoor grills. Our North Eugene and Northwest Lane County teams want everyone to have a safe and fire-free summer. Here are some grilling safety tips from the National Fire Protection Association:

Propane and Charcoal Grills

• Propane and charcoal barbecue grills should only be used outdoors
• The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
• Keep children and pets at least three feet away from the grill area
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
• Never leave your grill unattended

Propane Grills

·      Check the gas tank hose for leaks before using it for the first time each year

·      Apply a light soap and water solution to the hose

·      A propane leak will release bubbles

Call Us Today!

Fire damage can happen anytime and for many reasons in Lane County. When you have fire damage in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Are Some Signs of Water Damage in Lane County Homes?

9/6/2022 (Permalink)

We restore water damage 365 days a year in Eugene!

Our North Eugene and Northwest Lane County teams are leaders in water damage restoration. Knowing the signs of water damage may help you avoid major issues. Here are some of the symptoms to look for:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Call Us!

When you have water damage in your Lane County home or business, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Fast Water Damage Restoration Services for Flooded Franklin Business?

8/30/2022 (Permalink)

We mitigate and restore commercial water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County teams are trained and certified to restore commercial water damage quickly and efficiently in Franklin. We follow this comprehensive water damage restoration process for every job:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your commercial property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have water damage in your Franklin Commercial business or home, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Do I Have Enough Defensible Space to Protect My Home From Wildfires in Lane County?

8/23/2022 (Permalink)

We are trusted leaders in water damage restoration in Lane County.

In Lane County, August is a hot and dry month, and wildfires can threaten properties and homes. Our North Eugene and Northwest Lane County teams witness firsthand the difference have defensible space cleared around a house can make.

Residents must be proactive and do everything possible to minimize the potential for wildfires. Here are some tips from the Lane County Oregon website for creating a defensible space around your home:

Defensible space practices include:

• Increasing the moisture content of vegetation
• Decreasing the amount of flammable vegetation
• Shortening plant height
• Altering the arrangement of plants

The defensible space around your home should be a 100-foot radius from any structure. The National Fire Protection Association suggests choosing fire-resistant building materials to limit the amount of flammable vegetation in three home ignition zones.

• Trim branches that overhang the home, porch, and deck
• Prune branches of large trees up to 6 to 10 feet from the ground
• Remove plants containing resins, oils, and waxes
• Use crushed stone or gravel instead of flammable mulches o to 5 feet around the house
• Keep your landscape in good condition

Call Us Today!

When you have a fire damage emergency, Lane County residents and businesses can rely on our North Eugene and Northwest Lane County teams to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Long Does It Take for Water to Damage a Floor in Franklin?

8/16/2022 (Permalink)

We are trusted leaders in water damage restoration in Lane County.

Do you know that standing water only takes two days to seriously damage wood floors? Our North Eugene and Northwest Lane County teams respond to water damage emergencies throughout the year in Franklin. Here is a water damage timeline from our website that describes the damage water will cause over time:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Severe biohazard contamination is possible

Call Us Today!

When you have a water damage emergency, Franklin residents and businesses can rely on our North Eugene and Northwest Lane County teams to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Industrial-Grade Equipment and Advanced Technology Used to Restore Homes in Lane County?

8/5/2022 (Permalink)

We are trusted leaders in property damage restoration in Eugene.

Our North Eugene and Northwest Lane County team invests heavily in specialized equipment and training for our team. We use powerful, industrial-grade equipment and advanced technology to quickly identify the source of the damage and quickly mitigate the problem. Depending on the nature of the damage, we may use this equipment:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you have property damage and need restoration services, Eugene residents and commercial businesses can always trust our local team in North Eugene and Northwest Lane County to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Stay Safe During a Thunderstorm in Eugene?

8/2/2022 (Permalink)

We restore storm damage 24-hours a day in Lane County.

Most thunderstorms move into Oregon from the Pacific Ocean. Severe thunderstorms can produce winds of fifty-eight miles per hour or more! These storms can produce hail, heavy rain, lightning, and tornadoes under the right conditions. Our North Eugene and Northwest Lane County team respond to storm damage emergencies every year in Eugene. Here are some thunderstorm safety tips from the National Oceanic and Atmospheric Administration (NOAA):

Lightning: What You Need to Know

• No place outside is safe when thunderstorms are in the area!
• If you hear thunder, lightning is close enough to strike you
• When you hear thunder, immediately move to a safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with windows up

Indoor Lightning Safety

• Stay off of corded phones, computers, and other electrical equipment that put you in direct contact with electricity
• Avoid plumbing, including sinks, baths, and faucets
• Stay away from windows and doors and stay off porches
• Do not lie on concrete floors, and do not lean against concrete walls

Call Us Today!

When you have storm damage and need restoration services, Eugene residents and businesses can trust our local team in North Eugene and Northwest Lane County to restore the storm damage quickly and efficiently. Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will My Mold Problem Be Remediated in Lane County?

7/27/2022 (Permalink)

We are trusted leaders in mold removal services in Lane County.

When you discover mold in Lane County, fast mitigation will prevent the mold from spreading to other areas of the structure. Our North Eugene and Northwest Lane County team has the training, equipment, and experience to restore mold damage following our comprehensive mold remediation process:

1. Emergency Contact
2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

7. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us!

When your Lane County home or business has mold damage, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Toilet Backup Causing Black Water Contamination in Eugene?

7/21/2022 (Permalink)

We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County team responds to sewer backup emergencies 24-hours a day. Sewer water is grossly unsanitary and requires professional cleanup and restoration. We use specialized cleaning equipment, personal protective gear, and disinfecting and cleaning agents to restore areas compromised by black water contamination. Here are the three classifications of water contamination we restore:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• It may contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Category 2: "Gray Water"

• It may contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Call Us!

When your Eugene home or business has a sewer backup emergency, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Wildfire Safety Tips For Staying Safe in Hazy and Smoky Air in Eugene?

7/13/2022 (Permalink)

We are trusted leaders in fire damage restoration services in Lane County.

Wildfires generally occur in Oregon from mid-May to mid-September; however, the National Interagency Fire Center forecasts an “above normal potential” from central to southwest Oregon in July and all of the Pacific Northwest regions in August this year. Our North Eugene and Northwest Lane County team offers these tips from the Oregon Health Authority for limiting exposure to smoke and hazy air:

• Limit your exposure to wildfire smoke
• Reduce time spent outdoors as this can usually provide some protection, especially in a tightly closed, air-conditioned house. Set your air conditioner to recycle or recirculate when at home or in your car to limit exposure.
• Reduce the time you engage in vigorous outdoor activity to lower the amount of smoke you breathe and minimize health risks during a smoke event.
• Stay hydrated and drink plenty of water
• Reduce other sources of indoor smoke and dust. These can be burning cigarettes, candles, gas, propane and wood, stoves and furnaces, and vacuuming.
• Check current air quality conditions. Go to the Oregon Smoke Information website to find the current air quality.
• If you have heart or lung disease or respiratory illnesses such as asthma, follow your health care provider’s advice about the prevention and treatment of symptoms

Call Us!

When your Eugene home or business has a fire damage emergency, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Water Damage to My Home in Lane County?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in Eugene.

Have you recently inspected your home’s exterior for visible signs of areas where water could enter the structure? Our North Eugene and Northwest Lane County team offers these tips for inspecting and repairing your home’s exterior.

Inspect and Repair Your Home’s Exterior

Inspect your home’s exterior by looking for any place where water can enter the house and make repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check your rain gutters and remove any debris that may be clogging them
• Check your downspouts and clear any clogs and make sure they are draining away from the house
• Gutter guards are an excellent way to prevent clogs and water intrusion into the house
• Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
• Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is saturated by rainwater, the water may enter the foundation wall through any cracks.

Call Us Today!

When your Lane County home or business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Franklin Business?

6/27/2022 (Permalink)

We are leaders in commercial mold remediation services in Lane County.

Our technicians in North Eugene and Northwest Lane County have the advanced training, equipment, and experience to remediate commercial mold damage in Franklin. Mold has always been present in the Earth’s atmosphere, and it plays an essential role in nature by helping to break down organic materials. Often mold is a symptom of a water leak or excess moisture problem. Here is some information and tips from our website for things you can do while waiting for remediation:

Important Facts

• Significant mold growth can occur in 48 to 72 hours
• Mold is commonly a symptom of water damage
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact our North Eugene and Northwest Lane County office for mold remediation services

What Not to Do

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us!

If your Franklin business or home has a mold problem and requires mold removal services, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your mold damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Flooding and Storm Damage Safety Tips for Eugene?

6/21/2022 (Permalink)

We are trusted leaders in storm damage restoration in Lane County.

Our technicians in North Eugene and Northwest Lane County respond to storm damage emergencies in the Eugene area 24-hours a day. According to the City of Eugene, between 25 to 30 percent of flood losses occur in areas outside of high-flood-risk areas.

Here are some tips from Federal Emergency Management Agency on things you can do to stay safe during a flood:

• If told to evacuate, evacuate immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
• Contact your health provider if you are sick and need medical attention. Wait for further care instructions and shelter in place, if possible. Call 9-1-1 if you have a medical emergency.
• Listen to EAS, NOAA Weather Radio, or local alerting systems for current information and instructions regarding flooding
• Get to the highest level if trapped in a building. Do not climb into a closed attic space and only get on the roof if necessary and once there is a signal for help.
• Stay off bridges and out of fast-moving water. Turn Around. Don’t Drown!
• Say inside your car if it is trapped in rapidly moving water. Get on the roof if water is rising inside the vehicle.

Call Us Today!

If your Eugene home or business has flooding or storm damage and needs our restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Are Fire-Damaged Belongings Restored in Franklin?

6/14/2022 (Permalink)

We use many cleaning methods to restore fire-damaged belongings in Lane County.

Franklin needs to know about these fire damage restoration services!

Fires do more than burn; they also leave behind soot and smoke residue and odor that requires professional cleaning to remove. Our technicians in North Eugene and Northwest Lane County have been restoring fire damage in Franklin for many years. We are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore fire-damaged belongings. Whenever possible, we try to restore versus replace items damaged by fire. We pretest every item and use several methods for cleaning your belongings, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can't withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us Today!

When your Franklin home or business needs fire damage restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your keepsakes and belongings "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

Water-Damaged Photograph and Content Restoration Services in North Eugene?

6/7/2022 (Permalink)

We provide a full range of water damage restoration services in Lane County.

Some belongings, like old family photographs, cannot be easily replaced when water damages them. SERVPRO of North Eugene/NW Lane County technicians are trained and certified to restore water-damaged pictures and belongings. Our water restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the extent of the water damage, we have five methods for the restoration of photographs and documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can't withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us!

When your North Eugene home or business needs contents restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your photographs and belongings "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

Highly Trained Restoration Office Team in North Eugene?

5/31/2022 (Permalink)

We are committed to delivering the best customer experience possible in Lane County.

Meet Karla Mottale, our new sales and marketing team member working out of our North Eugene and Northwest Lane County office. Karla joined the team last month. When she's not working, she loves spending time with her daughter going to the park with her. She is also a huge foodie and likes trying out new places and new foods. 

Residential Restoration Services

We are trusted leaders in fire, water, storm, and mold restoration services. Our staff is highly trained and must undergo initial and ongoing training to stay current with industry best practices. Our focus on training ensures we have the expertise and skills needed to efficiently restore your property right the first time. Our restoration services include the following:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Cleanup

Residential Cleaning Services

We offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Our residential cleaning services help families keep up with the constant maintenance of your home and create a safe, clean, and comfortable living environment for you and your family. Our cleaning services include the following:

• Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC) system
• Biohazard
• Carpet and Upholstery
• Ceiling, Walls, and Hard Floors
• Drapes and Blinds
• Odor Removal and Deodorization
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti

Call Us!

When your North Eugene home or commercial business has a property damage emergency, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your property damage, "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

Commercial Cleaning and Restoration Services for Eugene Businesses?

5/24/2022 (Permalink)

We respond to commercial property damage emergencies 24-hours a day in Lane County.

Fire, water, and storms can cause damage to commercial businesses at any time. Our local team in North Eugene and Northwest Lane County has the training, equipment, and experience to perform many commercial cleaning and restoration services in Eugene. We have worked in many different business settings and buildings, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

We provide a full range of commercial property damage restoration services, including:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

We also provide a wide variety of commercial deep cleaning services. These deep-cleaning services exceed the scope of a standard janitorial service and are designed to keep your business looking its best:

• Air Ducts and Heating, Ventilation and Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

 Call Us!

When your Eugene business or home needs cleaning and restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your property damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Do I Need to Stock in an Emergency Survival Kit in Franklin?

5/17/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Lane County.

Our local team in North Eugene and Northwest Lane County mitigates and restores storm damage for Franklin homes and commercial businesses every year. Our technicians are on-call 24-hours a day, every day, and we typically arrive onsite within four hours of your call for help. Here are some tips from the American Red Cross on things to include in an emergency survival kit:

• Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
• Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
• Flashlight 
• Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
• Extra batteries 
• Deluxe family first aid kit
• Medications (7-day supply) and medical items
• Multi-purpose tool
• Sanitation and personal hygiene items
• Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
• Cell phone with chargers (similar item available in the Red Cross Store)
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Maps of the area

 Call Us!

When your Franklin home or commercial business experiences storm damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your storm damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Pets Starting Fires in Eugene Homes?

5/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

It’s true. Each year pets and wild animals start fires involving cooking equipment, fireplaces and chimneys, space heaters, lamps, bulbs, wiring, and candles! Our local team in North Eugene and Northwest Lane County wants all pets to be safe around fire, but since they can’t read, it’s up to us to keep our furry friends safe and fire-free. Here are some tips from the National Fire Protection Association:

• Pets are curious. They may bump into, turn on, or knock over cooking equipment. Keep pets away from stoves and countertops
• Keep pets away from candles, lamps, and space heaters
• Always use a metal or heat-tempered glass screen on a fireplace and keep it in place
• Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
• Consider battery-operated, flameless candles. They can look and smell like real candles.
• Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords. Have any problems checked by a professional.

Call Us Today!

When your Eugene home or commercial business has fire damage, our North Eugene and Northwest Lane County team can help. Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Do I Prevent Rain From Getting Into My Home in Franklin?

5/4/2022 (Permalink)

We are trusted leaders in water damage restoration in Lane County.

Our local team in North Eugene and Northwest Lane County restores water damage for Franklin homes and businesses throughout the year. Our technicians are on-call 24-hours a day to serve you. Here are some tips from the Insurance Information Institute (III.org) for protecting your home’s exterior from rain and other forms of water intrusion:

Repair and protect your home’s exterior

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

The routine inspection and maintenance of your home’s exterior can help protect your home from rain and other forms of water intrusion. When your Franklin home or commercial business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Faster to Any Size Disaster in Eugene?

5/4/2022 (Permalink)

Eugene businesses rely on our fast 24-hour response time.

Faster to Any Size Disaster in Eugene

It’s nice to know that SERVPRO of North Eugene / NW Lane County is on-call and available 24-hours a day to respond to property damage emergencies in Eugene. We usually arrive on-site within four hours of your call in most cases. Although we are better known for fire and water damage mitigation, we also offer many other specialty cleaning and restoration services for residential and commercial businesses! Here are some of the deep cleaning and restoration services you may not know about:

Overview of Cleaning Services

• Air Ducts
• Heating, Ventilation and Air Conditioning (HVAC) Units and Systems
• Biohazard
• Carpet and Upholstery
• Ceiling, Floors & Walls
• Certified SERVPRO Cleaned
• Drapes and Blinds
• Odor Removal
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti
• Commercial Cleaning Services

SERVPRO of North Eugene / NW Lane County has experience working in many types of commercial buildings and properties, including: 

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Call Us Today!

SERVPRO of North Eugene / NW Lane County technicians are on call 24-hours a day to respond to residential and commercial property damage emergencies. We have the experience and equipment required to mitigate property damage, no matter how big the job is.

Flooded Bathroom in Franklin?

5/2/2022 (Permalink)

We are trusted leaders in water damage mitigation in Frankin.

Sinking Feeling in Franklin?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Franklin home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of North Eugene / NW Lane County, and I’m glad I did.

I was amazed at how quickly the SERVPRO of North Eugene / NW Lane County technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of North Eugene / NW Lane County is ready to respond 24-hours a day. 

Ember Fire in Eugene?

5/1/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Eugene.

Ember fire prevention tips for Eugene

Our family loves to sit around the outdoor firepit in the evening. One night a gust of wind came and blew some of the embers up and onto the decking above us, and a fire broke out. It happened so quickly. Although the Eugene fire department responded quickly and extinguished the fire before it could spread to other parts of the house, there was still a lot of fire, smoke, soot, and water damage left from the firefighting efforts.

SERVPRO of North Eugene / NW Lane County responds to fire damage emergencies 24 hours a day and we clean and restore all kinds of property damage. Research published by the National Fire Protection Association and the Insurance Institute for Business and Home Safety reports that deck fires have a better chance of igniting when fuel sources are closer together.  Here are some tips for minimizing fire risk from windblown embers to decks:

• Do not store items that can ignite underneath of a deck
• Increase the gap between deck boards from 1/8 inch to 1/4 inch
• Increase joist spacing from 16 inches to 24 inches
• Apply a foil-faced self-adhering flashing tape (foil-faced bitumen tape) on the top of each joist

Call Us Today!

When your Eugene home experiences fire damage SERVPRO of North Eugene / NW Lane County is here to serve you.

Storm-damaged Roof in Lane County?

5/1/2022 (Permalink)

We are trusted leaders in storm damage mitigation in Lane County.

Storm Damage Can Happen When You Least Expect It

When my Lane County home was damaged in a recent storm, we were out of town, and the damage wasn’t discovered for a few days. A tree had broken a window and water and debris were everywhere. My insurance adjuster told me to call [franchise name and hyperlink] and I’m glad I did.

SERVPRO of North Eugene / NW Lane County has been responding to storm damage emergencies for years in the Lane County area and knows that severe weather is unpredictable and storm damage happens no matter how well prepared we are. After a storm has passed is a good time to inspect your roof for storm damage (if possible) and make repairs as needed.

Storm Damage Roof Inspection

Look for obvious signs of damage to the roof, including damaged roof shingles, damaged roof gutters, and downspouts. Check roof vents and look for cracks in weather stripping around doors and windows. Replace damaged materials as necessary.

Call Us Today!

SERVPRO of North Eugene / NW Lane County has a team of highly trained technicians with the specialized training and experience to clean and restore storm damage quickly and efficiently.

Sewage Spill in Eugene?

4/26/2022 (Permalink)

We are trusted leaders in commercial damage mitigation in Eugene.

Sewage Spills Are Dangerous

SERVPRO of North Eugene / NW Lane County technicians are on-call 24-hours a day in Eugene and have required safety gear and equipment to handle any form of sewage spill.

Sewer system water, or “Category 3 black water” carries dangerous viruses and bacteria, so it is imperative for the health and safety of your employees and customers to mitigate the damage as quickly as possible.

This water is highly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Blackwater can come from flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with fecal matter, or standing water that has begun to support microbial growth. Blackwater may also contain untreated sewage, harsh chemicals, and microbes.

Sewage backups happen for many reasons. Some examples are:

• Blockages due to tree roots
• Broken or collapsed sewer lines
• Septic tank obstructions
• City sanitary mainline obstructions

Call Us Today!

When you have a sewage spill or another form of commercial damage, SERVPRO of North Eugene / NW Lane County has a team of highly trained restoration technicians ready to assist you 24-hours a day.

Commercial Business Needs Deep Cleaning Services in Eugene?

4/25/2022 (Permalink)

We provide deep cleaning services to keep Lane County businesses looking their best!

You may benefit from having your restaurant professionally deep cleaned from top to bottom if your business is starting to look tired or dingy. Even if you use a routine cleaning service, cleaning products can build up over time and leave surfaces and fabrics looking dull and smelling less than fresh.

Our professional deep cleaning services keep Eugene commercial businesses and homes looking their best. SERVPRO® of North Eugene / Northwest Lane County technicians are trained and certified to provide a full range of specialty cleaning services to keep businesses looking great.

Commercial Cleaning Services

• Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

We have extensive experience working in all kinds of business settings and buildings:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

Having a clean and healthy workplace has never been more important to employee and consumer confidence. When you need deep cleaning services for your Eugene business or home, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Fire Extinguisher Safety Tips for Eugene Residents?

4/19/2022 (Permalink)

We are trusted leaders in fire damage restoration in Lane County.

Our team in North Eugene and Northwest Lane County has observed the difference knowing how to use a portable fire extinguisher can make. Here are some fire extinguisher safety tips from the National Fire Protection Association:

• Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called, and the room is not filled with smoke.

• To operate a fire extinguisher, remember the word PASS:
  
• Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism.
• Aim low. Point the extinguisher at the base of the fire.
• Squeeze the lever slowly and evenly
• Sweep the nozzle from side-to-side

• Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.

• Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Call Us Today!

Knowing how to use a fire extinguisher properly can save lives. When you have fire damage in your Eugene home or business, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Have a Flooded Floor in Franklin?

4/13/2022 (Permalink)

We use powerful water extraction and drying equipment in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in the Franklin area for years. Here are some tips from our website on things you can do after a flooding event while waiting for help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors
• Don’t use your household vacuum to remove water
• Don’t use television or other household appliances
• Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your home or commercial business is flooded, our team in North Eugene and Northwest Lane County is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Faster to Any Size Disaster in North Eugene?

4/5/2022 (Permalink)

We respond to property damage emergencies 24-hours a day in Lane County.

SERVPRO® of North Eugene / Northwest Lane County is ready to respond to property damage emergencies 24-hours a day every day of the year. We know that our fast response time is key to minimizing secondary damage and avoiding more costly repairs in many cases. We follow the one-four-eight-hour rule, meaning:

One-Four-Eight-Hour Rule

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

We are a top choice for home and business restoration and repair because of our commitment to service with excellence. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. No matter what kind of property damage you have, you can rely on us to be with you every step of the way and keep you informed on our progress until the job is complete.

Call Us!

Property damage can happen at any time. You never know if a fire, water, storm, or another disaster may strike your home or commercial business, but when it does, our local team in North Eugene and Northwest Lane County is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.