Recent Water Damage Posts

What Happens During A Water Damage Assessment in Franklin?

11/8/2022 (Permalink)

A person is shocked to see water damage and exposed plumbing pipes. We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County have been restoring water damage in Franklin for years. When we arrive at a water damage emergency scene, we begin with a detailed inspection of your home or property to assess the damage. The inspection helps our professionals assess the damage and develop the best plan of action. Here is some information from our website that describes the steps we take during this phase of the restoration:

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Emergency Water Removal Services in Franklin?

10/3/2022 (Permalink)

An overflowing sink is flooding a kitchen. We are leaders in water damage restoration services in Lane County!

Do you know water can cause damage to a structure in as little as one to two hours? Our North Eugene and Northwest Lane County teams use powerful water extraction equipment to quickly remove hundreds or thousands of gallons of water from your property in Franklin.

Here is some information from our website about our water removal process:

Move-Out and Pack-Out Services

When your home requires extensive restoration or cleaning, we can conduct an organized and efficient move of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find “hidden” water behind walls and ceilings
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Are Some Signs of Water Damage in Lane County Homes?

9/6/2022 (Permalink)

A corroded water valve is dripping water. We restore water damage 365 days a year in Eugene!

Our North Eugene and Northwest Lane County teams are leaders in water damage restoration. Knowing the signs of water damage may help you avoid major issues. Here are some of the symptoms to look for:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us!

When you have water damage in your Lane County home or business, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Long Does It Take for Water to Damage a Floor in Franklin?

8/16/2022 (Permalink)

A herringbone-patterned floor is warping from water damage. We are trusted leaders in water damage restoration in Lane County.

Do you know that standing water only takes two days to seriously damage wood floors? Our North Eugene and Northwest Lane County teams respond to water damage emergencies throughout the year in Franklin. Here is a water damage timeline from our website that describes the damage water will cause over time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Severe biohazard contamination is possible

Call Us Today!

When you have a water damage emergency, Franklin residents and businesses can rely on our North Eugene and Northwest Lane County teams to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Toilet Backup Causing Black Water Contamination in Eugene?

7/21/2022 (Permalink)

A toilet in a modern bathroom is shown. We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County team responds to sewer backup emergencies 24-hours a day. Sewer water is grossly unsanitary and requires professional cleanup and restoration. We use specialized cleaning equipment, personal protective gear, and disinfecting and cleaning agents to restore areas compromised by black water contamination. Here are the three classifications of water contamination we restore:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • It may contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Category 2: "Gray Water"

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Call Us!

When your Eugene home or business has a sewer backup emergency, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Water Damage to My Home in Lane County?

7/12/2022 (Permalink)

A person is applying weather caulking to a window to seal it against water intrusion. We restore water damage 24-hours a day in Eugene.

Have you recently inspected your home’s exterior for visible signs of areas where water could enter the structure? Our North Eugene and Northwest Lane County team offers these tips for inspecting and repairing your home’s exterior.

Inspect and Repair Your Home’s Exterior

Inspect your home’s exterior by looking for any place where water can enter the house and make repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is saturated by rainwater, the water may enter the foundation wall through any cracks.

Call Us Today!

When your Lane County home or business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Water-Damaged Photograph and Content Restoration Services in North Eugene?

6/7/2022 (Permalink)

An antique family photo is shown. We provide a full range of water damage restoration services in Lane County.

Some belongings, like old family photographs, cannot be easily replaced when water damages them. SERVPRO of North Eugene/NW Lane County technicians are trained and certified to restore water-damaged pictures and belongings. Our water restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the extent of the water damage, we have five methods for the restoration of photographs and documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can't withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us!

When your North Eugene home or business needs contents restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your photographs and belongings "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Do I Prevent Rain From Getting Into My Home in Franklin?

5/4/2022 (Permalink)

A home is shown during a rainstorm. We are trusted leaders in water damage restoration in Lane County.

Our local team in North Eugene and Northwest Lane County restores water damage for Franklin homes and businesses throughout the year. Our technicians are on-call 24-hours a day to serve you. Here are some tips from the Insurance Information Institute (III.org) for protecting your home’s exterior from rain and other forms of water intrusion:

Repair and protect your home’s exterior

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

The routine inspection and maintenance of your home’s exterior can help protect your home from rain and other forms of water intrusion. When your Franklin home or commercial business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Flooded Bathroom in Franklin?

5/2/2022 (Permalink)

A bathroom sink is shown overflowing. We are trusted leaders in water damage mitigation in Frankin.

Sinking Feeling in Franklin?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Franklin home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of North Eugene / NW Lane County, and I’m glad I did.

I was amazed at how quickly the SERVPRO of North Eugene / NW Lane County technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of North Eugene / NW Lane County is ready to respond 24-hours a day. 

What Can I Do If I Have a Flooded Floor in Franklin?

4/13/2022 (Permalink)

A family room floor is covered in water. We use powerful water extraction and drying equipment in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in the Franklin area for years. Here are some tips from our website on things you can do after a flooding event while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your home or commercial business is flooded, our team in North Eugene and Northwest Lane County is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.