Recent Water Damage Posts

Cracked Refrigerator Water Dispenser Supply Line Damages Kitchen Floor and Cabinetry in Franklin Home?

5/21/2024 (Permalink)

Water from a leaking appliance drips onto a floor. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are leaders in water damage restoration services. Failed household appliances are a leading cause of water damage in homes in the United States. Failed refrigerator water dispenser supply lines are a leading cause of water damage in homes in Franklin.

Refrigerators equipped with ice makers or water dispensers can pose a risk of water damage if the supply lines or connections become damaged or disconnected. Over time, supply lines can develop leaks or cracks, leading to water seepage behind or underneath the refrigerator. Additionally, improper installation or maintenance of these appliances can cause water leaks that damage the surrounding flooring and cabinetry.

Homeowners need to inspect and maintain these appliances regularly to prevent water damage. This includes checking hoses and supply lines for signs of wear or damage, ensuring proper installation and sealing, and promptly addressing any leaks or malfunctions to mitigate the risk of water damage to the home.

Call Us Today!

When your home or commercial business in Franklin has a water damage emergency caused by a failed household appliance, our North Eugene and Northwest Lane County teams are Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Creek and Stream Flooding Damages Homes in Eugene?

5/14/2024 (Permalink)

A creek overflows its banks. We restore flood damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams restore flood damage “Like it never even happened.” Creek and stream flooding occur when the water levels exceed their banks, resulting in the inundation of adjacent areas. Here's a more detailed explanation of creek and stream flooding in this area:

Causes: Creek and stream flooding can be triggered by various factors, including heavy rainfall, snowmelt, or a combination of both. Intense rainfall over a short period can lead to rapid runoff, raising water levels in creeks and streams quickly. Similarly, snowmelt during warmer weather can increase waterways' flow rates, especially in mountainous areas where snowpack accumulates.

Topography: Eugene's topography plays a significant role in creek and stream flooding. The city is situated in the Willamette Valley, surrounded by hills and foothills of the Cascade Mountains to the east and the Coast Range to the west. These elevated areas can funnel water downhill into lower-lying areas, potentially causing flooding in valleys and along creek and stream corridors. Steep terrain can also accelerate runoff, increasing the risk of flash flooding during intense rainfall events.

Vegetation and Erosion: Without adequate vegetation, creek and stream banks are more vulnerable to erosion during flooding, which can worsen flooding downstream and lead to sediment deposition in waterways.

Call Us Today!

When your home or commercial business has a flood damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Torrential Downpour Causes Water Damage to Franklin Home?

5/7/2024 (Permalink)

Heavy rain falls during a spring rainstorm. We restore storm damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams respond to storm damage emergencies every spring in Franklin. Two ways that heavy rains can lead to property damage include:

Roof Leaks: Prolonged or heavy rainfall can overwhelm roofing systems, causing leaks, seepage, and water infiltration into the home. Damaged or improperly maintained roofs are particularly vulnerable to water penetration, leading to interior damage to ceilings, walls, insulation, and electrical systems. Over time, unchecked water intrusion can weaken structural components, promote mold growth, and compromise the integrity of the building, necessitating costly repairs and restoration efforts. Clogged gutters and downspouts can also exacerbate water buildup on rooftops, increasing the likelihood of water damage during heavy rains.

Soil Erosion: Intense rainfall poses a severe threat to hilly or sloped terrain areas, as it can trigger soil erosion and landslides with devastating consequences. When rain saturates the soil, its stability is compromised, increasing erosion risk as water washes away the top layers. This erosion can be exacerbated in hilly regions, leading to the undercutting of soil beneath foundations, roads, and other structures. This undermines their stability, paving the way for potential collapse and endangering lives and property.

Call Us Today!

When your home or commercial business in Franklin has a stormwater damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Overloaded Dishwasher Causes Kitchen Flooding in Eugene?

4/16/2024 (Permalink)

An overloaded dishwasher is shown. We are leaders in water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water damage emergencies often in Eugene. An overloaded dishwasher can cause water damage in several ways. When a dishwasher is packed beyond its capacity, dishes may obstruct the spray arms or prevent the detergent dispenser from opening properly.

Inadequate cleaning due to overloading can prompt users to run additional cycles or select longer wash times, increasing the duration of water exposure and the risk of leaks or overflows. Moreover, excessive weight from overloaded dishes can strain the dishwasher's door seal or cause it to warp, compromising its ability to contain water during operation.

Additionally, overcrowded dishwashers may lead to improper loading, with dishes positioned in a way that obstructs the drainage system or prevents the door from closing securely. This can cause water to leak onto the floor during the wash or rinse cycles.

Over time, repeated overloading of the dishwasher can exacerbate wear and tear on internal components, such as the pump, hoses, and seals, increasing the likelihood of leaks or malfunctions that result in water damage.

To prevent water damage from an overloaded dishwasher, it's essential to follow the manufacturer's loading instructions, avoid overcrowding, and ensure that dishes are appropriately arranged to facilitate efficient water circulation and drainage during the wash cycle.

Call Us Today!

When your home or commercial business in Eugene has water damage from a failed appliance, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Burst Pipe Causes Widespread Flooding in Eugene Home?

4/9/2024 (Permalink)

A wall is opened to expose a broken pipe, the cause of widespread flooding inside a home. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are ready to respond to water damage and flooding emergencies day and night in Eugene. A burst pipe can quickly escalate into a flooding emergency within a home due to the sudden release of pressurized water.

When a pipe bursts, it releases a large volume of water rapidly into the surrounding area. This water can flood rooms, causing extensive damage to floors, walls, furniture, and belongings. The severity of the flooding depends on various factors, such as the size of the pipe, the water pressure, and the burst's location.

The initial gush of water can be particularly destructive, leading to immediate saturation of surfaces and potential structural damage. As the water continues to flow, it can spread rapidly throughout the property, infiltrating carpets, seeping into walls, and pooling in low-lying areas. If not addressed promptly, the standing water can create an environment conducive to mold growth, further exacerbating the damage and posing health risks to occupants.

Also, flooding from a burst pipe can disrupt electrical systems, increasing the risk of electrical hazards and fires. Prompt action is essential to mitigate the damage caused by a burst pipe, including shutting off the main water supply, extracting standing water, and repairing or replacing the damaged pipe to prevent further leaks.

Call Us Today!

When your home or commercial business in Eugene has water damage from flooding, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Franklin Resident Prevents Water Intrusion from Heavy Rain by Clearing Rain Gutters?

4/2/2024 (Permalink)

A rain gutter is clogged with debris. We respond to storm and water damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are trusted leaders in storm damage restoration services in Franklin, Oregon. Keeping rain gutters and downspouts clear of debris is crucial for preventing water intrusion during heavy rain events.

Gutters and downspouts are critical in directing rainwater away from the home's foundation and preventing water from pooling near the structure. When gutters become clogged with leaves, twigs, or other debris, water cannot flow freely through them, causing them to overflow or back up.

During heavy rain events, this overflow or backup can result in water cascading down the house's exterior walls, seeping into the foundation, or accumulating around the perimeter. Over time, water intrusion can lead to structural damage, foundation cracks, and mold growth indoors.

By keeping rain gutters and downspouts clear of debris, homeowners ensure proper rainwater drainage away from the foundation and reduce the risk of water infiltration into the home. Regular maintenance, such as cleaning gutters and installing gutter guards to prevent debris buildup, can help mitigate the potential for water intrusion issues during heavy rain events.

Additionally, maintaining proper grading around the home and ensuring downspouts extend several feet away from the foundation further prevents water from pooling near the structure and causing damage.

Call Us Today!

When your home or commercial business in Franklin has water damage from heavy rains, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Eugene Home Sustains Water Damage from Ice Dam Formation?

3/26/2024 (Permalink)

Icicles form along the eves of a house. We restore water damage from ice dams in Lane County.

Our local North Eugene and Northwest Lane County teams restore ice dam damage in Eugene every year. In some cases, an ice dam can infiltrate an attic and cause water damage due to various factors.

First, snow accumulates on the roof during freezing temperatures. Heat escaping from the heated interior of the house warms the roof, causing the snow on top to melt. This melted snow then flows down to the colder eaves or overhangs.

At the eaves, where the temperature is lower, the melted snow refreezes, forming an ice dam. Subsequent melting snow can become trapped behind this ice dam, unable to flow off the roof as it should. Instead, it can seep beneath the shingles or roofing material and enter the attic.

Once in the attic, the water can cause various types of damage, including harm to the ceiling below, insulation deterioration, structural weakening, and the promotion of mold and mildew growth.

To prevent ice dams and associated water damage, homeowners should adequately insulate and ventilate their attics, clear excess snow from the roof, and ensure eaves and gutters are free of ice and debris. Installing ice and water barriers on the roof can also help stop water infiltration into the attic if ice dams form.

Call Us!

When your home or commercial business in Eugene has water damage from ice dams, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Inadequate Drainage Causes Water Intrusion Issues in Frankin Home?

3/19/2024 (Permalink)

Water covers the brick hardscape around a home during a heavy rain event. We restore stormwater damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water intrusion and flooding emergencies every year in Franklin, and some of these flooding events are caused by inadequate yard drainage. Proper drainage around a home is essential to prevent water pooling and water intrusion during heavy rain events. Drainage systems should slope away from the building for several critical reasons:

Crawl Space Flooding:  A sloping grade helps divert rainwater away from crawl spaces. Water can seep into these lower levels without proper drainage, causing flooding, structural damage, and mold growth.

Exterior Wall Preservation: Water pooling against exterior walls can lead to water intrusion and siding, insulation, and sheathing damage. Over time, this moisture can deteriorate the building envelope, promoting rot and allowing water to infiltrate the interior.

Landscape and Yard Protection: Adequate drainage prevents soil erosion and standing water in landscaped areas around the home. Without proper slopes, plants and trees can suffer, and the yard may become waterlogged, causing soil compaction and loss of usability.

Preventing Water Intrusion: By directing rainwater away from the building, proper drainage helps maintain the integrity of doors, windows, and the roof, reducing the risk of water intrusion, leaks, and subsequent damage to interior spaces.

Call Us Today!

When your home or commercial business in Franklin has water damage from heavy rain, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Industrial-Grade Equipment Prevents Costly Broken Pipe Repair in Eugene?

3/5/2024 (Permalink)

A laundry room is flooded. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams use powerful, industrial-grade water extraction equipment for the efficient removal of water. Industrial-grade water extraction equipment is more effective in rapidly removing water from a water-damaged area due to several key factors:

Powerful Suction: Industrial-grade equipment, such as high-capacity water pumps and extractors, is designed with powerful suction capabilities. This suction force can quickly remove large volumes of water from surfaces and materials, making the extraction process faster and more efficient.

Large Capacity: These machines typically have larger holding tanks and can handle significant amounts of water in a single pass. This means fewer interruptions for emptying and reloading, allowing for continuous and efficient water removal.

Commercial Drying Power: Alongside extraction, industrial-grade equipment is often equipped with powerful drying capabilities. This helps reduce residual moisture levels in materials and surfaces, preventing secondary damage like mold growth or structural weakening.

Professional Expertise: When operated by trained professionals, these machines can strategically target specific areas and maximize water removal efficiency. Professionals understand how to navigate complex structural layouts and effectively mitigate water damage.

Time Efficiency: Rapid water removal prevents further damage and mold growth. Industrial-grade equipment minimizes the time water lingers, reducing the risk of long-term structural and health-related issues associated with water damage.

Call Us!

When your home or commercial business in Eugene has a broken pipe water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Sandbags Save Franklin Home from Flood Damage?

2/27/2024 (Permalink)

Sandbags prevent stormwater intrusion into a home. We restore storm damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are trusted leaders in storm damage restoration services in Franklin. Sandbags are simple yet highly effective tools that can divert and control water flow, ultimately safeguarding your home. Here's how sandbags work and why they are valuable during rainstorms.

Diverting Water: Sandbags are strategically placed to redirect the water flow away from vulnerable areas. When properly positioned, they create a barrier that guides the water away from your property, preventing it from inundating your home.

Absorbing Water: Sandbags, when filled with sand, absorb and hold water, making them heavier and more effective at creating a barrier. This added weight keeps them in place, even in strong currents.

Quick Deployment: One of the advantages of sandbags is their ease of use. They can be quickly filled and placed when needed, making them a practical solution for flood prevention.

Cost-Effective: Sandbags are an affordable and reusable option for flood prevention. Once the storm has passed, you can store them for future use.

To effectively use sandbags, ensure they are properly filled and stacked in a pyramid or staggered pattern. Also, monitor and maintain them during the storm to address any shifts or breaches. By incorporating sandbags into your flood prevention strategy, you can significantly reduce the risk of water damage to your property during rainstorms.

Call Us Today!

When your home or commercial business in Franklin has a storm damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

What Can I Expect When I Call for Emergency Water Damage Restoration Services in Franklin?

2/20/2024 (Permalink)

A person calls for help with a water damage emergency. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are on call and ready to respond to water damage emergencies day and night, 365 days a year in Franklin. Water is invasive and can cause significant damage to a home or commercial property in as little as one hour. For this reason, fast action is necessary to avoid secondary damage and more expensive and labor-intensive repairs.

When you call, we will ask some questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your home or commercial business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Frozen Water in Downspout Causes Damage to Eugene Home?

2/13/2024 (Permalink)

Water is frozen in a downspout. We restore storm damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are trusted storm damage restoration services leaders. Frozen water in rain gutters and downspouts can harm a house, especially in colder climates. Here are some examples of the damage that can occur:

Gutter Damage: Freezing water can cause gutters to warp, crack, or detach from the house due to ice expansion. This necessitates expensive repairs or replacements.

Downspout Blockages: Rainwater cannot drain properly from the roof when ice blocks downspouts. This leads to overflowing water, which may damage the siding, foundation, and landscaping.

Roof Damage: Ice dams formed in gutters can contribute to ice dams on the roof, leading to water seeping beneath shingles and causing roof leaks and structural damage.

Soffit and Fascia Damage: The weight of accumulated ice in gutters can stress and damage soffit and fascia boards along the eaves, potentially causing warping, rotting, or detachment.

Foundation Damage: Overflowing water from clogged downspouts or melting ice dams can saturate the soil around the foundation, resulting in foundation problems like cracks and settling.

Icicle Formation: Frozen water in gutters and downspouts can lead to the growth of heavy icicles, posing safety hazards and potentially causing damage to gutters and roofing materials.

Call Us Today!

When your home or commercial business in Eugene has frozen pipe damage, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Eugene Home Suffers Water Intrusion Damage from Recent Rainstorms?

1/30/2024 (Permalink)

Heavy rain causes water to pool in low-lying areas. We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams are highly trained and certified to restore storm damage in Eugene. Here are some examples of the damage heavy rain can cause to homes in Eugene:

Flooding: The Pacific Northwest, including Eugene, is susceptible to heavy rainfall, which can lead to localized or widespread flooding. Water can infiltrate crawl spaces and ground-level areas, causing structural damage, damaging possessions, and fostering mold growth.

Foundation Issues: Prolonged heavy rain can saturate the soil around a home's foundation, leading to hydrostatic pressure. This pressure can result in foundation cracks, shifts, or even complete failure, jeopardizing the structural integrity of the house.

Roof Leaks: Heavy rain can reveal roof vulnerabilities, such as damaged shingles or flashing. Leaks can lead to interior water damage, ceiling stains, and compromised insulation.

Mold and Mildew: Eugene's damp conditions make homes susceptible to mold and mildew growth, especially after heavy rain.

Erosion: Rainfall can erode soil and landscaping around a home, potentially causing property damage.

Utilities and Electrical Issues: Heavy rain can disrupt utilities, leading to power outages and water damage to electrical systems.

Call Us Today!

When your home or commercial business in Eugene sustains damage from stormwater intrusion, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchises are independently owned and operated.

Visible Signs of Broken Pipe Water Damage in Franklin Home?

1/16/2024 (Permalink)

Bubbling paint is separating from a water-damaged wall. We are leaders in water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water damage emergencies in Franklin throughout the year. Broken pipes inside walls can cause water damage that may not be visible right away. Here are some of the signs that you have water damage in your home or business:

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Water dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us Today!

When your home or business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Freezing Temperatures Cause Frozen Pipe Damage in Eugene Home?

1/9/2024 (Permalink)

A person carries pipe insulation sheathing. We restore frozen pipe damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams are leaders in frozen pipe and water damage restoration services. Freezing temperatures bring the risk of frozen pipes so here are some tips for things that can be done to protect your pipes from freezing:

Insulate pipes: Insulate any exposed pipes, especially those in unheated areas like garages, crawlspaces, or exterior walls.

Seal gaps and cracks: Seal any gaps or cracks in your home's exterior walls to prevent cold air from infiltrating.

Keep a slow drip: When temperatures drop significantly, let a small amount of water trickle from a faucet. The movement of water can help prevent pipes from freezing.

Maintain indoor temperature: Keep your home comfortably warm, even when you're away. Avoid lowering the thermostat significantly during cold weather.

Open cabinet doors: If you have pipes running through cabinets, especially those along exterior walls, open the cabinet doors to allow warm air to reach the pipes.

Disconnect hoses: Disconnect and drain outdoor hoses to prevent water from freezing in them and potentially causing damage to the connected faucets or pipes.

Know the shut-off location: If a pipe does freeze and burst, you can quickly turn off the water to minimize damage.

Keep your garage door closed: If your garage contains water supply lines, keep the garage door closed to help maintain a warmer temperature inside.

Call Us Today!

When your home or commercial business in Eugene has water damage from frozen pipes, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

Water Damage Caused by a Broken Pipe in Eugene Residence?

12/27/2023 (Permalink)

A room with water damage is shown where the drywall and carpet have been removed. We are a top choice for water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams restore water damage throughout the year in Eugene. A broken pipe in a home can cause a wide range of damage, and the extent of the damage depends on several factors, including the location of the pipe, the water pressure, the time it takes to discover and address the issue, and the size of the break. Here are some of the potential types and levels of damage that a broken pipe can cause:

Water Damage: The most immediate and common consequence of a broken pipe is water damage. Water can quickly flood the affected area, damaging floors, walls, ceilings, and personal belongings.

Mold and Mildew: If the water from the broken pipe is not promptly and thoroughly dried, it can create conditions favorable for mold and mildew growth.

Structural Damage: Prolonged water exposure can weaken the structural integrity of a home.

Electrical Issues: Water damage can affect electrical systems, creating a risk of short circuits or electrical fires. It's essential to turn off electricity to affected areas if it's safe to do so.

Damage to Personal Belongings: Water damage can ruin furniture, electronics, clothing, and other personal belongings within the affected area.

Higher Utility Bills: Undetected leaks from a broken pipe can lead to higher water bills, as water is wasted continuously until the issue is resolved.

Call Us Today!

When your home or commercial business has a broken pipe and you need water damage restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

SERVPRO® franchise is independently owned and operated.

How Can I Prevent Tree Roots from Damaging My Pipes in Eugene?

11/27/2023 (Permalink)

Tree roots grow over pipes. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team is on call and ready to respond to water damage emergencies 365 days a year. Tree roots are a common cause of pipe failure in Eugene homes. Here are some things that can be done to prevent tree root damage to plumbing pipes:

Regular Maintenance: Periodically inspect your plumbing system for signs of root intrusion, such as slow drains or unusual gurgling noises.

Root Barriers: Installing root barriers, which are physical or chemical barriers designed to deter root growth in the direction of pipes, can help prevent root intrusion. These barriers are typically placed underground between trees and the pipes.

Selective Planting: When landscaping near your plumbing pipes, consider planting trees and shrubs with non-invasive root systems that are less likely to seek out pipes for moisture.

Pipe Replacement: In cases of severe root damage, it may be necessary to replace affected pipes with materials that are more resistant to root intrusion, such as PVC or ABS plastic.

Chemical Treatments: Root-killing chemicals can be used to eliminate or deter roots from growing into pipes. However, these should be used cautiously, as they can harm the environment and may require professional application.

If you suspect that tree roots have already infiltrated your plumbing pipes, it's advisable to consult a professional plumber or arborist to assess the extent of the damage.

Call Us!

When your home or commercial business has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

SERVPRO ® Franchises are independently owned and operated.

Hidden Pipe Break Causes Damage to Ceiling in Franklin Home?

10/24/2023 (Permalink)

A ceiling with water staining and removed drywall from a broken pipe is shown. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County team is a trusted leader in water damage restoration services. For years, Franklin residents and businesses have relied on us to restore water damage quickly and efficiently. Our technicians have the advanced training, state-of-the-art equipment, and experience to mitigate any size water loss with minimal disruption to your household.

The Insurance Institute for Business Home and Safety suggests that businesses and homeowners:

  • Provide a reliable backup power source to ensure continuous power to the building
  • Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
  • Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Water damage happens at all times of the day and night and can become a costly repair if not mitigated quickly. Our highly trained technicians are on call 24 hours a day and typically arrive within four hours of your call.

Call Us Today!

When your home or commercial business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Crawl Space Inspection Identifies Water Intrusion Issue in Eugene Home?

10/17/2023 (Permalink)

A wall in a crawl space shows white powdery deposits from water intrusion. We are leaders in storm damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County team has been restoring storm and flooding damage for many years. After any rain event, it is a good idea to inspect your crawl space for signs of water intrusion. Here are some signs that your crawl space may be compromised:

Efflorescence: White, powdery deposits (efflorescence) on surfaces like concrete walls can indicate the presence of water intrusion, as water carries minerals to the surface.

Musty Odors: A damp crawl space can develop musty and unpleasant odors due to mold and mildew growth, which thrive in moist environments.

Mold and Mildew Growth: Excessive moisture can lead to the growth of mold and mildew on surfaces, such as walls, floor joists, and insulation.

Visible Water Stains: Water stains on walls, floor surfaces, and other structural elements can indicate ongoing water intrusion or past water damage.

Wood Rot: Prolonged exposure to moisture can cause wooden components in the crawl space, such as floor joists and support beams, to rot and weaken.

Deteriorating Insulation: Moisture can damage insulation materials, reducing their effectiveness and potentially leading to energy inefficiency.

Rust and Corrosion: Metal components, such as support beams and hardware, can rust and corrode when exposed to water and moisture over time.

Standing Water: Puddles or standing water in the crawl space are clear signs of active water intrusion.

Insect Infestations: Damp environments attract pests like termites and cockroaches, which can thrive in such conditions.

Call Us Today!

When your home or commercial business in Eugene has a storm damage emergency, our North Eugene and Northwest Lane County teams are Here to Help ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Water Heater Fails and Floods Salon Overnight in Eugene Overnight?

9/5/2023 (Permalink)

A floor with severe water damage is shown. We are leaders in commercial water damage restoration services in Lane County.

I own a building that leases spaces for forty hair salons under one roof. When our commercial water heaters failed in the middle of the night, one-half of the building was damaged. The hallway and all the salons on either side of it were flooded. My insurance adjuster told me to call the North Eugene and Northwest Lane County office and they sent a crew out immediately to begin the mitigation process.

They used powerful, industrial-grade, submersible pumps to extract hundreds of gallons of water quickly and installed air movers and blowers to dry the damaged part of the building thoroughly. They completed the mitigation process before the building opened for business the next morning and were able to complete the restoration process with minimal disruption to our tenants and customers. Now you would never know we had a flooded building!  

Although every water loss is unique, we follow the same water damage restoration process for every customer we serve:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Eugene Businesses Rely on Us to Restore Commercial Water Damage!

8/22/2023 (Permalink)

A parking garage is flooded with water. We restore commercial water damage 24 hours a day in Lane County.

When your business has a water damage emergency, fast action must be taken to mitigate and restore the damage to minimize the chances of sustaining secondary damage and more time-consuming repairs. Our local North Eugene and Northwest Lane County teams are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of commercial water damage in Eugene.

Our training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Ongoing Training

Every one of our employees, including our office staff and our field technicians can access web-based training. Web-based training is voluntary, and this program is designed to be an ongoing training series for our local Eugene employees. Our training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our employees up-to-speed on new industry standards and best practices in the cleaning and restoration industry.

Call Us Today!

When your commercial business or home in Eugene has water damage and needs emergency water damage restoration services, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Failed Sump Pump Causes Basement Flooding in Franklin Home?

8/1/2023 (Permalink)

A basement is flooded. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams respond to water damage emergencies throughout the year in Franklin, and some of them involve flooded basements. Basement flooding can happen for a number of reasons, one of them being a failed sump pump.

Here are some maintenance tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

  • Open the lid and remove debris that may be blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe
  • Water should be flowing from the pipe and away from the home
  • Contact a plumbing professional if the sump pump fails to operate during this inspection
  • Install a battery backup system
  • Choose a system with a battery replacement warning
  • Replace batteries every two to three years

Call Us Today!

When your home or business in Franklin has a water damage emergency, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Fast Emergency Response Saves Eugene Business from Extensive Water Damage?

7/18/2023 (Permalink)

A neon sign reading, open 24/7 is shown. We are leaders in commercial water damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams respond to commercial water damage emergencies 24 hours a day, 365 days a year. We know that plumbing systems and appliances can break down at any time and cause significant water damage. Our technicians are highly trained and certified to restore any size of water loss quickly and efficiently. Our goal is to get your business operational again as soon as possible and with minimal disruption to your employees and customers.

The Insurance Institute for Business Home and Safety encourages businesses and homeowners to:

  • Provide a reliable backup power source to ensure continuous power to the building
  • Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
  • Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency and you need help fast, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll mitigate and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Leaking Chimney Causes Water Damage Inside Eugene Home?

6/27/2023 (Permalink)

A chimney with missing caulking, torn flashing, and missing roof shingles is shown. We are leaders in rain damage restoration services in Lane County.

Our local North Eugene and Northwest Lane County teams restore storm damage every year in Franklin. Sometimes the flashing around the perimeter of a chimney can pull away from the other roofing materials, allowing water to enter the home by leaking down around the chimney. At other times, the caulking between the chimney stones weakens and erodes, leaving dangerous gaps where water, air, and animals can enter the structure.

Some signs of chimney damage are more obvious than others. For instance, if a chimney has no cap or there are visible signs of cracking and broken apart masonry materials, water will enter the home. If you see noticeable signs of chimney damage, call a professional chimney repair technician to inspect your chimney before the next big storm.

Some visible signs of water intrusion from a roof or chimney leak include the following:

  • Water in the firebox
  • Dampness/staining on interior house walls and ceiling
  • Musty odors coming from the firebox or the attic
  • White discoloration on the chimney's external masonry
  • Chimney liner damage
  • Damper that won't open or close completely due to rust

Call Us Today!

When you discover water entering your Eugene home or commercial business during a storm, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll mitigate and restore your storm damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Crawl Space Inspections Prevent Water Damage and Mold Outbreaks in Franklin Homes?

6/20/2023 (Permalink)

Signs of water damage can be seen inside a crawl space. We are leaders in storm damage restoration services in Lane County.

Have you noticed uneven or squeaking floors or unpleasant odors in your home? If so, this may be a sign of high humidity and wood rot from standing water in the crawl space below your home. At least twice a year, and after any storm or flooding event, it is recommended to have your crawl space inspected for water damage.

Standing water can weaken structural supports underneath buildings and encourage mold growth. Our local North Eugene and Northwest Lane County teams restore storm damage every year in Franklin.

When we inspect your crawl space, we will look for standing water, signs of mold or mildew, and structural damage. When water damage is present, we use powerful, industrial-grade water extraction and drying equipment to quickly remove the water and dry the area completely. We also monitor and document the drying process to ensure the damaged areas are returned to normal humidity levels.

Call Us Today!

You never know when the next big storm will flood your crawl space, but when it does and you discover storm damage in your home or commercial business in Franklin, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Most Common Causes of Water Damage in Eugene?

5/30/2023 (Permalink)

A blocked storm drain is shown. We restore water damage 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams know firsthand that there are many causes of water damage. In fact, there are over 14,000 water damage claims made in the United States each day, making water damage the number one insurance claim in the U.S.

Water Damage Facts

  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

The most common causes of water damage are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Call Us Today!

When you discover water damage in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams will mitigate and restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Eugene Home Suffers Water Intrusion Damage from Recent Storm?

5/16/2023 (Permalink)

Water stains and bubbling, flaking paint are visible signs of water intrusion. We are leaders in water damage restoration services in Lane County.

Water intrusion is an insurance term used to describe water entering a home or business from an exterior source. Clogged storm drains, and poor drainage around a home’s foundation can lead to water intrusion issues. Roofs in poor condition or damaged during a storm can also cause water to enter the home or building.

Our local North Eugene and Northwest Lane County teams are trained and certified to restore water damage quickly and efficiently. After any major weather event, it is a good idea to inspect your home and roof for visible signs of damage. Here are some of the signs of water intrusion issues:

  • Strong musty odors
  • Wet spots on attic ceilings or attic walls
  • Water dripping somewhere (other than a faucet or pipe) that you cannot locate
  • Visible signs or water leaks around windows and windowpanes
  • Visible signs of water leaks around door frames
  • Water entering the basement or crawl space through cracks in the foundation
  • Discoloration on walls or ceilings
  • Bubbling or flaking paint on walls or ceilings

Call Us Today!

When you discover water entering your Eugene home from a storm, our North Eugene and Northwest Lane County teams will mitigate and restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Damaged Rubber Dishwasher Door Seal Floods Kitchen Floor in Franklin Home?

5/9/2023 (Permalink)

A dishwasher reveals a plate with a frowning face drawn on it. We respond to water damage emergencies 24 hours a day in Lane County.

Our local North Eugene and Northwest Lane County teams have been restoring water damage for Franklin residents for many years. In fact, we respond to more water damage emergencies than any other form of property damage loss. One of the most common reasons for appliance failures is a cracked or leaking door seal on your dishwasher. Dishwashers use large amounts of water so when the door seal is damaged, water can escape and cause significant flood  damage in a short period of time.

Inspecting Appliances for Signs of Seal Failure

  • Check for cracks or worn surface areas in the door seal
  • Run your hand over the seal to locate any areas of the seal that feel brittle
  • Check for areas along the seal that are beginning to come loose
  • Look for excess steam being emitted from the dishwasher while it is running

If you observe any of these signs, replace the door seal right away. It is an inexpensive part that can save you thousands of dollars by avoiding costly water damage repairs.

Call Us!

Water damage can happen to anyone at any time for any reason. When you have a water damage emergency in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams will restore the water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Hidden water Damage Causes Mold Outbreak in Eugene Home?

5/2/2023 (Permalink)

Hidden water damage is revealed by the presence of mold growth on the walls by the baseboards of a wooden floor. We are trained and certified to restore mold damage in Lane County.

When you notice mold growth, you probably have a water leak hiding somewhere inside the walls of your E ugene home or commercial business. Our North Eugene and Northwest Lane County have been remediating mold damage in Lane County for many years. Some of the most common causes of mold growth are:

  • A leaking roof
  • A leaking window
  • A leaking pipe
  • A leaking air conditioner
  • Air conditioner condensation
  • Recent flooding

Mold grows well on all organic materials, such as:

  • Paper products
  • Cardboard
  • Ceiling tiles
  • Drywall
  • Carpeting
  • Drapes
  • Upholstery
  • Clothing
  • Insulation
  • Paints
  • Dust
  • Wallpaper

Mold Remediation Process

We will identify and correct the source of the excess moisture as part of the remediation process to discourage the mold from returning once the removal process is complete. Although every situation is unique, we follow the same, comprehensive mold removal process for every job as follows:

  1. Emergency Contact - 541-799-0090
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Call Us Today!

Water damage can cause a mold outbreak at any time of the year in Eugene. When you discover mold growing, our North Eugene and Northwest Lane County teams will restore the mold damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Are Some Signs of Water Intrusion Damage in Franklin?

4/11/2023 (Permalink)

A floor in a home is flooded. We respond to water damage emergencies 24 hours a day in Lane County.

Water intrusion is a term used by insurance companies to describe damage caused by water entering the home from an outside source. Some examples would be a clogged storm drain, rain gutter, or downspout causing water to enter and flood a structure. Roof damage is another way water can enter a home.

Our local North Eugene and Northwest Lane County team offer these helpful tips for identifying water intrusion damage:

  • Dents in your siding
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls

Visible Signs of Storm Damage from the Ground

  1. Collection of shingle granules – If you see an abundance of asphalt granules in your yard and landscaping, your roof has storm damage.
  2. Clogged Gutters – Leaking and clogged gutters often indicate roof storm damage. Unrepaired damage can cause your roof to leak and may cause foundation damage if the water is not draining away from the structure.
  3. Property damage – If your vehicles and property show signs of damage, your roof may have storm damage, too.
  4. Broken, cracked, and missing shingles – Check for missing and damaged shingles, including curled, cracked, or torn shingles. Wood shingles can show signs of splitting, curling, or decay, and low-slope roofs can have cracks, tears, wrinkles, and blisters. 

Call Us Today!

When you discover water intrusion damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams can help. Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Rainwater from Seeping Into My Basement in Eugene?

2/21/2023 (Permalink)

A home’s foundation is damaged from wetness. We are leaders in water damage restoration services in Lane County.

Eugene gets its share of rain, averaging 47 inches each year. When cracks form on foundation walls, water can seep into the structure, causing water damage. Our local team in North Eugene and Northwest Lane County responds to water damage emergencies throughout the year and offers these tips from the Insurance Information Institute for preventing basement water seepage:

  • Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.
  • Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.
  • Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when your home or commercial business in Eugene needs water damage restoration services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will I Know My Water-Damaged Area is Dried Completely in Eugene?

1/3/2023 (Permalink)

A moisture meter determines if a surface is dried thoroughly. We are leaders in water damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in Eugene homes for many years. Most household surfaces and belongings are porous, so even if something feels dry to the touch, water can remain inside, and if the item is not dried completely, the materials will break down, warp, or cause mold damage.

Drying and Dehumidification

We use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

The drying process is an integral part of the water damage restoration process. When you have water damage in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll dry and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Happens During A Water Damage Assessment in Franklin?

11/8/2022 (Permalink)

A person is shocked to see water damage and exposed plumbing pipes. We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County have been restoring water damage in Franklin for years. When we arrive at a water damage emergency scene, we begin with a detailed inspection of your home or property to assess the damage. The inspection helps our professionals assess the damage and develop the best plan of action. Here is some information from our website that describes the steps we take during this phase of the restoration:

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Emergency Water Removal Services in Franklin?

10/3/2022 (Permalink)

An overflowing sink is flooding a kitchen. We are leaders in water damage restoration services in Lane County!

Do you know water can cause damage to a structure in as little as one to two hours? Our North Eugene and Northwest Lane County teams use powerful water extraction equipment to quickly remove hundreds or thousands of gallons of water from your property in Franklin.

Here is some information from our website about our water removal process:

Move-Out and Pack-Out Services

When your home requires extensive restoration or cleaning, we can conduct an organized and efficient move of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find “hidden” water behind walls and ceilings
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Call Us Today!

When you have water damage in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Are Some Signs of Water Damage in Lane County Homes?

9/6/2022 (Permalink)

A corroded water valve is dripping water. We restore water damage 365 days a year in Eugene!

Our North Eugene and Northwest Lane County teams are leaders in water damage restoration. Knowing the signs of water damage may help you avoid major issues. Here are some of the symptoms to look for:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us!

When you have water damage in your Lane County home or business, our North Eugene and Northwest Lane County teams will restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Long Does It Take for Water to Damage a Floor in Franklin?

8/16/2022 (Permalink)

A herringbone-patterned floor is warping from water damage. We are trusted leaders in water damage restoration in Lane County.

Do you know that standing water only takes two days to seriously damage wood floors? Our North Eugene and Northwest Lane County teams respond to water damage emergencies throughout the year in Franklin. Here is a water damage timeline from our website that describes the damage water will cause over time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Severe biohazard contamination is possible

Call Us Today!

When you have a water damage emergency, Franklin residents and businesses can rely on our North Eugene and Northwest Lane County teams to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Toilet Backup Causing Black Water Contamination in Eugene?

7/21/2022 (Permalink)

A toilet in a modern bathroom is shown. We restore water damage 24-hours a day in Lane County.

Our North Eugene and Northwest Lane County team responds to sewer backup emergencies 24-hours a day. Sewer water is grossly unsanitary and requires professional cleanup and restoration. We use specialized cleaning equipment, personal protective gear, and disinfecting and cleaning agents to restore areas compromised by black water contamination. Here are the three classifications of water contamination we restore:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • It may contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Category 2: "Gray Water"

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Call Us!

When your Eugene home or business has a sewer backup emergency, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Water Damage to My Home in Lane County?

7/12/2022 (Permalink)

A person is applying weather caulking to a window to seal it against water intrusion. We restore water damage 24-hours a day in Eugene.

Have you recently inspected your home’s exterior for visible signs of areas where water could enter the structure? Our North Eugene and Northwest Lane County team offers these tips for inspecting and repairing your home’s exterior.

Inspect and Repair Your Home’s Exterior

Inspect your home’s exterior by looking for any place where water can enter the house and make repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is saturated by rainwater, the water may enter the foundation wall through any cracks.

Call Us Today!

When your Lane County home or business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Water-Damaged Photograph and Content Restoration Services in North Eugene?

6/7/2022 (Permalink)

An antique family photo is shown. We provide a full range of water damage restoration services in Lane County.

Some belongings, like old family photographs, cannot be easily replaced when water damages them. SERVPRO of North Eugene/NW Lane County technicians are trained and certified to restore water-damaged pictures and belongings. Our water restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the extent of the water damage, we have five methods for the restoration of photographs and documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can't withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us!

When your North Eugene home or business needs contents restoration services, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your photographs and belongings "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Do I Prevent Rain From Getting Into My Home in Franklin?

5/4/2022 (Permalink)

A home is shown during a rainstorm. We are trusted leaders in water damage restoration in Lane County.

Our local team in North Eugene and Northwest Lane County restores water damage for Franklin homes and businesses throughout the year. Our technicians are on-call 24-hours a day to serve you. Here are some tips from the Insurance Information Institute (III.org) for protecting your home’s exterior from rain and other forms of water intrusion:

Repair and protect your home’s exterior

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

The routine inspection and maintenance of your home’s exterior can help protect your home from rain and other forms of water intrusion. When your Franklin home or commercial business has water damage, our North Eugene and Northwest Lane County team is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Flooded Bathroom in Franklin?

5/2/2022 (Permalink)

A bathroom sink is shown overflowing. We are trusted leaders in water damage mitigation in Frankin.

Sinking Feeling in Franklin?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Franklin home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of North Eugene / NW Lane County, and I’m glad I did.

I was amazed at how quickly the SERVPRO of North Eugene / NW Lane County technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of North Eugene / NW Lane County is ready to respond 24-hours a day. 

What Can I Do If I Have a Flooded Floor in Franklin?

4/13/2022 (Permalink)

A family room floor is covered in water. We use powerful water extraction and drying equipment in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in the Franklin area for years. Here are some tips from our website on things you can do after a flooding event while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your home or commercial business is flooded, our team in North Eugene and Northwest Lane County is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.