Can my fire-damaged photos be restored in Franklin?

1/31/2023 (Permalink)

We offer many services to restore damaged belongings in Lane County.

Photograph and Document Drying

Some things, like old family photos, can’t be replaced. Fortunately, our North Eugene and Northwest Lane County team has the training, equipment, and experience to restore fire-damaged photographs and important documents to pre-fire conditions in Franklin. Our fire restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the level of fire, smoke, or soot damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when you need fire-damaged belongings cleaned and restored in Franklin. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Move Out and Pack Out Services in Franklin?

12/27/2022 (Permalink)

We provide many services to make the restoration process easier in Lane County.

Our North Eugene and Northwest Lane County team offers many services that make the restoration process easier and more convenient for our valued customers in Franklin. When your home or business requires more extensive restoration or cleaning, we can help. We can conduct an organized and efficient move-out of the affected area and store your property offsite until the work is complete. We will coordinate a convenient time to return your items when we finish your restoration. Sometimes this service is contingent on your insurance coverage.

Benefits of Move-Out Services

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When cleaning your home, business, or belongings, we use several cleaning methods and pretest each time and surface to determine the most effective cleaning method.

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
• Spray and Wipe -Effective for items that can’t withstand wet cleaning
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - Involves agitation of the surface being cleaned
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product 

Call Us Today!

When you have extensive property damage requiring the relocation of your belongings while repairs are completed in your home or business in Franklin, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Professional Crawl Space and Attic Inspections in Lane County?

11/1/2022 (Permalink)

We provide crawl space inspections in North Eugene.

If you haven’t had your home’s crawl space or attic inspected lately, our North Eugene and Northwest Lane County team can help. Crawl spaces exposed to water can lead to insect infestations, mold growth, and weakened structural supports.

You may have a breach in your crawl space or attic if you see signs of mold, rodents, or insects. During the winter months, wild animals may seek refuge in your crawl space or attic if they can gain entry. Inspecting your crawl space every six months and after storms or inclement weather is recommended.

Some signs that your crawl space or attic is compromised include:

Unpleasant odors

Strong, musty odors may be symptoms of mold or mildew, which would indicate excess water or a water leak somewhere in your crawl space or attic.

Signs of animal inhabitation or insects

Animal infestations bring the smell of urine and animal excrement. Crawl spaces and attics create great dens and nests for wild critters if they can access them! Termites love wet wood, so seeing them is never a good sign.

Call Us!

When you need a professional crawl space or attic inspection in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Why is Mold Growing in My House in Eugene?

9/27/2022 (Permalink)

We are leaders in mold removal services in Lane County!

Mold is a common challenge in Eugene. Our North Eugene and Northwest Lane County offers this information from our website about mold:

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
• Mold spores thrive on moisture, and mold spores can quickly grow into colonies when exposed to water
• Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us Today!

When you have a mold problem in your Eugene home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Industrial-Grade Equipment and Advanced Technology Used to Restore Homes in Lane County?

8/5/2022 (Permalink)

We are trusted leaders in property damage restoration in Eugene.

Our North Eugene and Northwest Lane County team invests heavily in specialized equipment and training for our team. We use powerful, industrial-grade equipment and advanced technology to quickly identify the source of the damage and quickly mitigate the problem. Depending on the nature of the damage, we may use this equipment:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you have property damage and need restoration services, Eugene residents and commercial businesses can always trust our local team in North Eugene and Northwest Lane County to restore the damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will My Mold Problem Be Remediated in Lane County?

7/27/2022 (Permalink)

We are trusted leaders in mold removal services in Lane County.

When you discover mold in Lane County, fast mitigation will prevent the mold from spreading to other areas of the structure. Our North Eugene and Northwest Lane County team has the training, equipment, and experience to restore mold damage following our comprehensive mold remediation process:

1. Emergency Contact
2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

7. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us!

When your Lane County home or business has mold damage, our North Eugene and Northwest Lane County team is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Highly Trained Restoration Office Team in North Eugene?

5/31/2022 (Permalink)

We are committed to delivering the best customer experience possible in Lane County.

Meet Karla Mottale, our new sales and marketing team member working out of our North Eugene and Northwest Lane County office. Karla joined the team last month. When she's not working, she loves spending time with her daughter going to the park with her. She is also a huge foodie and likes trying out new places and new foods. 

Residential Restoration Services

We are trusted leaders in fire, water, storm, and mold restoration services. Our staff is highly trained and must undergo initial and ongoing training to stay current with industry best practices. Our focus on training ensures we have the expertise and skills needed to efficiently restore your property right the first time. Our restoration services include the following:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Cleanup

Residential Cleaning Services

We offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Our residential cleaning services help families keep up with the constant maintenance of your home and create a safe, clean, and comfortable living environment for you and your family. Our cleaning services include the following:

• Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC) system
• Biohazard
• Carpet and Upholstery
• Ceiling, Walls, and Hard Floors
• Drapes and Blinds
• Odor Removal and Deodorization
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti

Call Us!

When your North Eugene home or commercial business has a property damage emergency, our North Eugene and Northwest Lane County team is Here to Help. ® We'll restore your property damage, "Like it never even happened." Call us today at 541-799-0090.

Franchises are independently owned and operated.

Faster to Any Size Disaster in Eugene?

5/4/2022 (Permalink)

Eugene businesses rely on our fast 24-hour response time.

Faster to Any Size Disaster in Eugene

It’s nice to know that SERVPRO of North Eugene / NW Lane County is on-call and available 24-hours a day to respond to property damage emergencies in Eugene. We usually arrive on-site within four hours of your call in most cases. Although we are better known for fire and water damage mitigation, we also offer many other specialty cleaning and restoration services for residential and commercial businesses! Here are some of the deep cleaning and restoration services you may not know about:

Overview of Cleaning Services

• Air Ducts
• Heating, Ventilation and Air Conditioning (HVAC) Units and Systems
• Biohazard
• Carpet and Upholstery
• Ceiling, Floors & Walls
• Certified SERVPRO Cleaned
• Drapes and Blinds
• Odor Removal
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti
• Commercial Cleaning Services

SERVPRO of North Eugene / NW Lane County has experience working in many types of commercial buildings and properties, including: 

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Call Us Today!

SERVPRO of North Eugene / NW Lane County technicians are on call 24-hours a day to respond to residential and commercial property damage emergencies. We have the experience and equipment required to mitigate property damage, no matter how big the job is.

Faster to Any Size Disaster in North Eugene?

4/5/2022 (Permalink)

We respond to property damage emergencies 24-hours a day in Lane County.

SERVPRO® of North Eugene / Northwest Lane County is ready to respond to property damage emergencies 24-hours a day every day of the year. We know that our fast response time is key to minimizing secondary damage and avoiding more costly repairs in many cases. We follow the one-four-eight-hour rule, meaning:

One-Four-Eight-Hour Rule

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

We are a top choice for home and business restoration and repair because of our commitment to service with excellence. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. No matter what kind of property damage you have, you can rely on us to be with you every step of the way and keep you informed on our progress until the job is complete.

Call Us!

Property damage can happen at any time. You never know if a fire, water, storm, or another disaster may strike your home or commercial business, but when it does, our local team in North Eugene and Northwest Lane County is Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.